Make people feel included

  • May 22, 2017

Whether it’s a new team member or someone who seems out of the loop, here are four ways to make people feel included.

Starters vs. Maintainers: Which one are you?

  • April 20, 2017

Q: "I work as an office manager in a pleasant, stress-free environment. The pay is good, the schedule is flexible, and the staff is productive. Everyone gets along...

4 steps to keep conflict positive

  • April 19, 2017

Rather than let a simple debate or disagreement turn into an energy- and productivity-zapping waste of time, take this advice.

Manage an interrupter

  • April 10, 2017

Do you work with someone who won’t stop interrupting? Follow these steps.

Social media etiquette 101

  • April 01, 2017

With as much as we use social media for both personal and professional reasons, it’s smart to revisit some etiquette rules.

Conduct better 1-on-1s

  • March 30, 2017

Individual face time with employees offers you an opportunity to provide both praise and constructive feedback, and it offers them a chance to vent or seek your guidance.

3 types of corporate speak

  • March 29, 2017

Twisting words and giving them new meanings happens in the business world just as much as with personal slang

Why and how to encourage snitching

  • March 03, 2017

Do you encourage “whistle-blowing”? You should. Your employees are likely to witness unethical behavior that could sink your organization.

Put a stop to interrupters

  • February 24, 2017

Numerous studies tell us that men are more likely to interrupt women than vice versa, and they interrupt women more than they do other men.