6 types of work relationships

  • April 14, 2016

When starting at a new company, or even making beneficial changes at an older business, building relationships is just as important as your other tasks.

The power of a handwritten note

  • April 12, 2016

In the business world, sending messages through Twitter, texting, Facebook or email is certainly easier than writing a handwritten note. But what is often missing in...

Manage a saboteur at work

  • March 14, 2016

Not everyone you work with is going to have your best interest in mind. If you suspect a co-worker is trying to sabotage your work or advancement opportunities, follow...

Know when to fold ’em at dead-end job

  • February 18, 2016

Question: "I have worked as an administrative assistant for seven years with the same boss. I have constantly asked for more responsibilities, as I feel I could do...

Dealing with workplace ambiguity

  • February 15, 2016

Whether your manager isn’t clear about expec­­ta­­tions, or the organization’s mission hasn’t been articulated well, you may feel like...

Humor keeps Richard Branson’s PA going

  • February 11, 2016

Personal assistants help ensure suc­­cess­­ful executives stay on top of their work, writes Suzanne Locke for The National. Helen Clarke, personal...

Reining in a manager who’s gone rogue

  • January 29, 2016

Q: "Our new regional manager was transferred here after being demoted from a higher-level position. This guy has no idea what our jobs involve and apparently doesn't...

Capitalize those brand names

  • January 20, 2016

Here is a list of products you should capitalize in your writing because they are actually brand names.

Creating that perfect ‘about me’ page

  • January 04, 2016

Writing about yourself can be hard. It’s important to get across to your audience what you want them to know while being concise and personable at the same time....

Step up and take initiative at work

  • November 13, 2015

Have you ever felt punished for taking initiative and tackling a problem on the job? If so, you’re not alone, says productivity consultant Laura Stack....

4 ways to bring empathy to your email

  • November 09, 2015

A new email extension called Crystal can help bring more empathy to your email conversations. The most important thing is adapting to other people’s written language,...

When a co-worker has been humiliated

  • November 09, 2015

When someone experiences a mortifying moment that you either directly or indirectly witness, it can make future encounters with the person awkward. Here's how to move...

Tips to survive the end-of-year crunch

  • October 21, 2015

The end of the year is approaching quickly, and you have much to do as 2015 winds down. Follow this advice to survive the busiest time of the year.