Not coaching staff? Stop the excuses

  • August 10, 2011

Executive coach John Baldoni hears a lot of excuses for why managers don’t coach employees. Yet evidence shows again and again that companies with the strongest...

5 ways to prevent the ‘summer slack off’

  • July 14, 2011

Ah, summer ... That wonderful time of year when everything slows down—including your business and your employees. The easiest thing to do, then, is just accept...

The science of achieving goals

  • July 14, 2011

People set goals all the time, but the ma­jority end up unfulfilled or abandoned. Mark Murphy, founder and CEO of Leadership IQ and author of Hard Goals, tells us...

The 6 steps of ‘strategic praising’

  • June 08, 2011

You're doing a good job. That's a great idea. Thanks for your extra effort. For some employees, hearing those words is better than a cash bonus. Yet, many managers can...

Challenged as a new supervisor?

  • January 21, 2011

Linda recently wrote on our Admin Pro Forum, “I recently took a job where I supervise three administrative assistants. I work directly on a daily basis with one...

Why you need weekly status reports

  • September 27, 2010

Doing weekly status reports for your boss is a good idea for four reasons: It forces you to think about what you accomplished; allows you to toot your horn regularly;...