How to deliver critical feedback that sticks

  • December 04, 2012

Effective leaders often say they prefer to earn employees’ respect than to befriend them. The test comes when these bosses need to dish out criticism. To express...

Tactics to increase employee feedback

  • August 21, 2012

Some ideas on getting candid feedback: To verify whether you’re hearing the truth, put mechanisms in place such as ombudsmen, hotlines and surveys. To encourage...

7-step approach to giving feedback

  • June 26, 2012

Bosses aren’t the only ones who can provide feedback to employees. Giving negative feedback requires you to counsel and criticize in a way that alerts a co-worker...

What If Analysis in Excel: Goal Seek

  • June 24, 2012

You’ve plugged in the values for a PMT (payment) function to determine how much the payment will be only to find that the payment is a bit too much for your budget....

The distasteful sandwich

  • April 03, 2012

Have you been taught to “sandwich” constructive criticism be­­tween two positive statements? I think this is a distasteful way of delivering...

How to ask for feedback

  • February 20, 2012

Executive coach Joel Garfinkle quotes Peter Drucker as noting that past ­leaders knew how to tell, while future leaders would know how to ask. Here’s how...