Some ideas on getting candid feedback: To verify whether you’re hearing the truth, put mechanisms in place such as ombudsmen, hotlines and surveys. To encourage...
Ever notice how you can say the same exact thing to two different people, and they each take the comment completely differently? The best managers know how to give...
Document! Document!! Document!!! Isn’t that what we are always screaming at managers to do? Where’s your documentation? It’s the number one HR question...
Business Management Daily’s '10 Secrets to an Effective Performance Review: Examples and tips on employee performance evaluation, writing employee reviews, a...
Bosses aren’t the only ones who can provide feedback to employees. Giving negative feedback requires you to counsel and criticize in a way that alerts a co-worker...
You’ve plugged in the values for a PMT (payment) function to determine how much the payment will be only to find that the payment is a bit too much for your budget....
When drafting performance reviews, every manager aims to be fair and consistent. But research shows that, too often, a concept known as “rater bias” can...
If you’re in a management position and have direct reports, writing employee appraisals is an essential component of your job. But this process doesn’t have...
If you're relying solely on your memory to evaluate employee performance, you're making appraisals far more difficult than necessary. That's why it's best to institute a...
Executive coach Joel Garfinkle quotes Peter Drucker as noting that past leaders knew how to tell, while future leaders would know how to ask. Here’s how...
Sacred cows are roaming your hallways. They’re grazing on profits, productivity and patience. To round them up and put them out to pasture, you need to be a ...
You can’t manage what you don’t measure. This old management adage explains why most bosses want administrative professionals to create measurable...
