Tactics to increase employee feedback

  • August 21, 2012

Some ideas on getting candid feedback: To verify whether you’re hearing the truth, put mechanisms in place such as ombudsmen, hotlines and surveys. To encourage...

Poor performer? Give examples during review

  • July 06, 2012

Not every new hire works out. Chances are, you’ll realize early on that you made a hiring mistake. You’ll want to give the employee a chance to improve, but...

7-step approach to giving feedback

  • June 26, 2012

Bosses aren’t the only ones who can provide feedback to employees. Giving negative feedback requires you to counsel and criticize in a way that alerts a co-worker...

What If Analysis in Excel: Goal Seek

  • June 24, 2012

You’ve plugged in the values for a PMT (payment) function to determine how much the payment will be only to find that the payment is a bit too much for your budget....

The distasteful sandwich

  • April 03, 2012

Have you been taught to “sandwich” constructive criticism be­­tween two positive statements? I think this is a distasteful way of delivering...

How to ask for feedback

  • February 20, 2012

Executive coach Joel Garfinkle quotes Peter Drucker as noting that past ­leaders knew how to tell, while future leaders would know how to ask. Here’s how...

Sacred cows: How to herd ’em out

  • January 05, 2012

Sacred cows are roaming your hallways. They’re grazing on profits, productivity and patience. To round them up and put them out to pasture, you need to be a ...

4 tips on how to set measurable goals

  • December 01, 2011

You can’t manage what you don’t measure. This old management adage ex­­plains why most bosses want administrative professionals to create measurable...