The science of achieving goals

  • July 14, 2011

People set goals all the time, but the ma­jority end up unfulfilled or abandoned. Mark Murphy, founder and CEO of Leadership IQ and author of Hard Goals, tells us...

The 6 steps of ‘strategic praising’

  • June 08, 2011

You're doing a good job. That's a great idea. Thanks for your extra effort. For some employees, hearing those words is better than a cash bonus. Yet, many managers can...

Challenged as a new supervisor?

  • January 21, 2011

Linda recently wrote on our Admin Pro Forum, “I recently took a job where I supervise three administrative assistants. I work directly on a daily basis with one...

Why you need weekly status reports

  • September 27, 2010

Doing weekly status reports for your boss is a good idea for four reasons: It forces you to think about what you accomplished; allows you to toot your horn regularly;...

Writing performance reviews: What NOT to say

  • December 23, 2009

Say you manage Kevin, a 55-year-old employee whose productivity drops over the year. Instead of citing specific, measurable examples of this decline in his performance...