Not coaching staff? Stop the excuses

Executive coach John Baldoni hears a lot of excuses for why managers don’t coach employees. Yet evidence shows again and again that companies with the strongest leadership cultures develop people at all levels.

What are the most common excuses? Baldoni shares a few of them, plus his rebuttals:

1. “I don’t like getting personal with my employees.”

Reality: Coaching is a conversation about workplace performance, not a cozy personal chat.

2. “I’m not a therapist.”

Reality: If behavioral issues are getting in the way of performance, pull in human resources to find the right support.

3. “Who has time? Not me.”

Reality: You don’t have time not to.

4. “I don’t like to dwell on the negatives.”

Reality: Baldoni says, “Whenever I hear this excuse, I ask, ‘How long can you afford to carry a person who is not doing the job?’ Subpar performers are a drain on time as well as resources—and the entire team.”

5. “I don’t want my people feeling too secure about their jobs.”

Reality: As long as your staff has their compensation needs met, they’re working for recognition. Coaching is one way to show recognition.

— Adapted from “I Don’t Have Time and Other Excuses Managers Give for Not Coaching,” John Baldoni, BNET.