Keep score to drive peak performance

  • January 01, 2015

At a football game, fans check the scoreboard to see whether their favorite team is winning or losing. Do your employees have an equally easy way to keep score?

Does ‘stack ranking’ actually work?

  • November 26, 2014

This controversial approach to performance evaluation requires that supervisors group employees from top to bottom. The CEO of Nielsen Holdings remains a fan.

Follow 3 C’s to deal with underperformers

  • November 14, 2014

Productivity and morale are the main casualties when organizations retain people who clearly aren’t doing their jobs. The Harvard Business Review suggests...

Develop a personal feedback system

  • August 12, 2014

When you’re ready to make personal improvements, start with self-reflection, then track your progress with a personal feedback system, Sarah Chang writes.

Well-timed feedback

  • February 01, 2014

When is the best time to tell employees that their performance doesn’t meet your expectations? As soon as you notice problems.

Set PUSH goals to spur excellence

  • October 21, 2013

Setting goals is more art than science. You want people to give full effort to attain ambitious goals without making the targets so outlandish that employees lose hope....

Performance reviews: 12 pitfalls to avoid

  • August 01, 2013

An employee’s evaluation meeting is approaching and you’re all set. But here's a list of common traps that can trip up even the most-prepared manager.