For decades, Jack Welch embraced the up-or-out model of managing employees. The former CEO of General Electric instructed managers to rate every staffer and...
While you’re wondering whether they should or should not, the fact is, they do. If you want to be more formal about it, here's a 15-point assessment you can hand out...
CEO of GE Jeff Immelt is considering axing annual performance reviews. Instead, it’s experimenting with more frequent performance discussions between managers...
Some companies, including General Electric, have begun replacing traditional performance reviews with web- and mobile-based apps that let employees provide real-time,...
The health of a company can often be gauged by watching the interactions between employees and their leaders. Here are “connecting conversations” that supervisors...
Effective coaches make every word count. Rather than overexplain what they want others to do, they ask questions and use the answers to guide people to conclude for...
All managers form opinions of their team members, just as teachers assess their students. And those opinions tend to stick. But problems erupt when you mark certain...
In too many cases, managers (and HR) are slow to document employee performance, yet fast to discipline and terminate. As the following case shows, if you plan to fire an...
