At Google, poor performers get a boost

  • March 22, 2016

For decades, Jack Welch embraced the up-or-out model of managing employees. The former CEO of General Electric in­­structed managers to rate every staffer and...

Should you let your employees evaluate you?

  • March 01, 2016

While you’re wondering whether they should or should not, the fact is, they do. If you want to be more formal about it, here's a 15-point assessment you can hand out...

Performance reviews lose their luster

  • November 12, 2015

CEO of GE Jeff Immelt is considering axing annual performance reviews. Instead, it’s experimenting with more frequent performance discussions between managers...

Guide staffers with the GROW model

  • May 14, 2015

Effective coaches make every word count. Rather than overexplain what they want others to do, they ask questions and use the answers to guide people to conclude for...

Do you judge workers fairly?

  • May 13, 2015

All managers form opinions of their team members, just as teachers assess their students. And those opinions tend to stick. But problems erupt when you mark certain...

Keep score to drive peak performance

  • January 01, 2015

At a football game, fans check the scoreboard to see whether their favorite team is winning or losing. Do your employees have an equally easy way to keep score?

Does ‘stack ranking’ actually work?

  • November 26, 2014

This controversial approach to performance evaluation requires that supervisors group employees from top to bottom. The CEO of Nielsen Holdings remains a fan.