The health of a company can often be gauged by watching the interactions between employees and their leaders. Here are “connecting conversations” that supervisors...
Effective coaches make every word count. Rather than overexplain what they want others to do, they ask questions and use the answers to guide people to conclude for...
All managers form opinions of their team members, just as teachers assess their students. And those opinions tend to stick. But problems erupt when you mark certain...
In too many cases, managers (and HR) are slow to document employee performance, yet fast to discipline and terminate. As the following case shows, if you plan to fire an...
Surveys show that employees actually value negative feedback when it’s delivered constructively. But a poor approach can cause resentment and further job...
In my 25 years as an employment litigator, it struck me how often performance reviews were used against the employers that created them. Indeed, in all of the cases I...
Innovative companies are doing more to snuff out their “yes men” cultures. At Google, for example, the top dogs specifically tell employees not to listen...
At a football game, fans check the scoreboard to see whether their favorite team is winning or losing. Do your employees have an equally easy way to keep score?
This controversial approach to performance evaluation requires that supervisors group employees from top to bottom. The CEO of Nielsen Holdings remains a fan.
Productivity and morale are the main casualties when organizations retain people who clearly aren’t doing their jobs. The Harvard Business Review suggests...
Quick, think of the hardest working employee in your company. What you think of as a hard worker may actually be a workaholic. Should you care? Yes. Here's why,...
When you’re ready to make personal improvements, start with self-reflection, then track your progress with a personal feedback system, Sarah Chang writes.
One of your star employees, Hal, is peerless when it comes to handling customers, but he consistently doesn’t comply with internal procedures. For...
Many companies—including Adobe and Netflix—have abandoned annual reviews, focusing instead on continuous performance management. Could this process work...
