Do you judge workers fairly?

  • May 13, 2015

All managers form opinions of their team members, just as teachers assess their students. And those opinions tend to stick. But problems erupt when you mark certain...

Follow 3 C’s to deal with underperformers

  • November 14, 2014

Productivity and morale are the main casualties when organizations retain people who clearly aren’t doing their jobs. The Harvard Business Review suggests...

Set PUSH goals to spur excellence

  • October 21, 2013

Setting goals is more art than science. You want people to give full effort to attain ambitious goals without making the targets so outlandish that employees lose hope....

Performance reviews: 12 pitfalls to avoid

  • August 01, 2013

An employee’s evaluation meeting is approaching and you’re all set. But here's a list of common traps that can trip up even the most-prepared manager.

How to give feedback to the boss

  • April 16, 2013

While it could be bad for your career to point out every misstep your boss makes, you’re more likely to get a boost if you can kindly communicate constructive...

5 steps to giving effective feedback

  • January 18, 2013

You give instructions, but people don’t follow your lead. The solution is to prepare so that you provide supportive, timely coaching. Follow these five steps to...

How to Create an Employee Performance Log

  • January 01, 2013

Some managers tend to evaluate team members based on their most recent positive or negative encounter. This hap­pens most often when a manager has no record of an...

How to deliver critical feedback that sticks

  • December 04, 2012

Effective leaders often say they prefer to earn employees’ respect than to befriend them. The test comes when these bosses need to dish out criticism. To express...

7-step approach to giving feedback

  • June 26, 2012

Bosses aren’t the only ones who can provide feedback to employees. Giving negative feedback requires you to counsel and criticize in a way that alerts a co-worker...