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People Management

With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.

The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.

Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…

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The first step in formal disciplinary action is an oral reprimand. Before you take this major step, however, be sure of the facts.
Q. I just entered my sixties, and I really feel a distance building between myself and the younger generations. Should I feel ridiculous about wanting to look and act younger, just so I feel like I’m more relevant to the staff around me?
Many people who work in nonprofit organizations find themselves working alongside and supervising volunteers. When working with volunteers, keep these five suggestions in mind.
The summer slump doesn’t have to be inevitable. Your team can remain productive all summer long, if you follow this advice.
Use the following tips to maintain your emotional distance from employees’ problems, while still remaining effective.
Giving feedback is an important management task but certainly not an easy one—especially when the feedback isn’t all sunshine. Fortunately, it’s a skill that can be learned.
Be ready for Q&As when networking ... Skip the auto-signature on internal emails ... Good managers finish last
Everyone means well. Food is fun, and we all grew up hearing that we shouldn’t waste it. But what role should it play in the workplace?
At West Monroe Partners, a Chicago-based management consulting firm, you can meet the Chief Executive Officer, the Chief Financial Officer and the Chief Hot Sauce Officer.
As a leader, you need your employees to accept your guidance and follow your rules, so address the behavior immediately, following this advice.
Media richness theory, introduced by Richard L. Daft and Robert H. Lengel in 1986, holds that some methods of communication reproduce information much more effectively than others.
David M. Kreps, a Stanford economist, explains the different approaches of getting people going.
If you have to deal with an impatient employee who may be more focused on the next job than the current one, here’s what you can do.
Even your best employees have communication habits that get under your skin. Follow this advice on how to respond—and put an end to these annoying communication gaffes.
Could permitting employees to take a short nap re-energize your workplace? The National Sleep Foundation touts that 20–30 minutes of shut-eye can improve mood, alertness, and performance.

Q. My efforts to motivate people are not doing so great, and I have a feeling what would work better is a bit of showy exuberance, or a fiery display of some kind to break the calm around here. How can something like this backfire?

Bullying is not conflict or simple acts of incivility, it is ongoing and pervasive abuse that causes stress, anxiety, and depression, which leads to health conditions such as high blood pressure and heart disease.

Q. I don’t have time for ramblers who fail to edit themselves. How do I express to someone that the clock is ticking on my attention span?

Increased workloads … tighter deadlines … fewer resources. All of these have conspired to put a premium on employees’ ability to remain focused on the details of their jobs. Here are five free or low-cost sources designed to measure and improve attention to detail.
Like it or not, your people must be able to adapt to new circumstances. Here are some tips to help you make it easier for your employees to swallow that inevitable change.
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