In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
With as much as we use social media for both personal and professional reasons, it’s smart to revisit some etiquette rules.
Practice until you can give your presentation not just by heart, but with complete confidence.
Individual face time with employees offers you an opportunity to provide both praise and constructive feedback, and it offers them a chance to vent or seek your guidance.
Twisting words and giving them new meanings happens in the business world just as much as with personal slang
Some people just have “it”—that thing that draws people to them—making it easy to build connections and relationships. Here’s how you can have “it” too.
Procrastination gets a seriously bad name. However, here are three situations when it might be your best option.
It is surprising to hear assistants tell me they don’t want a boss standing over their shoulder telling them what to do and how to do it all the time. But in the next breath, many of these same assistants complain that their bosses fail to convey expectations clearly enough. It’s an administrative dilemma.
When a customer asks for a discount, here’s how to respond to keep the conversation going without immediately cutting your price.
In the workplace, when being a team player is valued, if not expected, how do you deal with the people who abuse your time?
Self-doubt can be a real doozy. And if you are worried about your performance at work, it can become a self-fulfilling prophecy.
If a presentation fails, it’s likely for one of the following reasons.
First impressions are everything. If you aren’t careful, you can start a relationship off on the wrong foot—before you even open your mouth.
Here are a few things to think about before you try your hand as a standup comedian.
To refocus your team at the start of a project, use this exercise.
Some people are quick to label any written mistake as a typo.
Internal networking within one’s organization is as important as building an external network.
Before that little white lie escapes your lips, consider the full range of all-star excuses, ranked here from worst to best.
Do you encourage “whistle-blowing”? You should. Your employees are likely to witness unethical behavior that could sink your organization.
Your profile picture could be the first impression customers, future employers and other contacts receive of you. Ensure that you present the right image by following this advice.
Here are three rules that are absolutely mandatory—if you want to be a solid communicator and effective leader.