Your days are indeed dotted with small promises and commitments to your employees: from "I'll stop by this afternoon to give you a hand" to "drop by my office later and...
Given the “anything goes” times we’re living in where people share far too much online, here is your annual reminder of things you should not discuss...
Stop second-guessing yourself and get out a pen. After you go coolly through this checklist point by point, you’ll be ready to stand up and make that difficult...
It’s been widely reported that the average person makes 35,000 conscious decisions every day. If employees defer some decisions to you, you are likely experiencing...
Healthcare is an industry that prides itself on being inclusive of all races and sexes—an equal opportunity employer. And while this is true, there are still a...
Retired Navy SEAL commander Jocko Willink trains executives on leadership, applying lessons he learned from his 20-year military career. Here are some examples.
On many aspects of gender diversity in the boardroom, corporate directors disagree. Here are three views on the benefits of diversity in which, as recently as 2013, male...
Many otherwise strong leaders have a glaring weakness: They buckle under pressure. To withstand pressure, you need to adopt the right attitude. Here are three keys to...
“As a leader, you have to define your values in a strong, clear way... It’s important that everyone from the people in the billing department to senior...
In November 2011, JC Penney hired Ron Johnson as its CEO. At the time, Johnson was considered a bold hire. But his star faded fast. Within 17 months, Penney ousted him...
Unless you are living under a rock (or don’t have a teenage daughter), you know that a selfie is a photo taken of yourself by yourself — likely with a cell...
As a leader, what you say matters. So as you go about each day, facing challenges, guiding your people and meeting your performance goals, make sure you are using the...
Knowing which customers are spending more or less is the ultimate metric for tracking and analyzing performance. Understanding customers starts with collecting data, and...
Although supervisors need a wide array of people skills and certain technical abilities, nothing is more critical to supervisory success than credibility. When...
Everything we perceive is influenced by how we see ourselves. For this reason, we need to develop self-awareness—with no filters—to fulfill our potential as...
Oscar-nominated director Ava DuVernay (“Selma”) says mainstream leaders must embrace diversity, and that women and people of color need equality in getting...
