Why aren’t you celebrating failure?

  • May 25, 2017

Most leaders like to celebrate success. But if you want employees to innovate, think about the benefits of celebrating failure, too. After all, no less sweat, toil or...

10 finer points of strategy

  • May 08, 2017

Quality, innovation, profitability, and growth all depend on having strategy and execution fit together seamlessly.

After blunder, confess and explain

  • May 02, 2017

In 2008, Jim Whitehurst took a big risk. And it backfired. From it he learned that as powerful as a CEO’s accessibility is, nothing builds engagement more than...

Pregnant employee? Better know the law

  • May 01, 2017

When an employee tells you she’s pregnant, it may bring on mixed emotions for supervisors. While you’re happy for the employee, you’re anxious about...

So, you want to be more assertive

  • April 25, 2017

One of the foibles of many managers—especially the rookies—is the lack of assertiveness. It’s the awareness of the need to swoop down on wayward...

At Netflix, autonomy above all else

  • April 20, 2017

Reed Hastings believes that talented people thrive when you simply leave them alone. So the co-founder and CEO of Netflix created a culture of independence.

Yes, Amazon was once the underdog

  • April 03, 2017

In 1997, Jeff Bezos spoke to a Harvard Business School class about his fledgling e-commerce company. They urged him to sell his startup to Barnes & Noble.

Churchill’s probing questions

  • March 31, 2017

Without trust and mutual respect, less sharing of information and more obfuscation can lead to tragically wrongheaded decisions.

Suffering a boss who doesn’t suffer fools

  • March 30, 2017

Q. I just accepted a midlevel manager job. Yesterday, I met with a senior vice president who I’ll have to work with regularly. He said, “I don’t suffer...

Don’t Listen to Ron Popeil

  • March 24, 2017

Ron Popeil is an American inventor and marketer most famous for his infomercial for the Showtime Rotisserie, where he told users to “set it and forget it.”...

Corporate culture starts at the top

  • March 22, 2017

“I can’t hang with the guys (I’m the boss, after all), but I also can’t seem to influence their behavior. What do I do?”