As a leader, you are in the Customer business. Some of you are interacting with external paying customers; all of you have internal customers. Regardless, as a leader...
Jeannette Rankin, the first woman elected to Congress, served two separate terms during the years our country entered world wars. Many of her cutting-edge ideas became...
Curiosity is part of the human condition: all you have to do is look at kids; they are curious! They wonder, explore, touch, smell and ask. Yet by the time kids head to...
Need a quick jolt of leadership adrenaline? Check out these stories of four famous people who came within a whisker of losing it all ... or never making it big in the...
The résumé of Kevin Turner, who spent 11 years as chief operating officer of Microsoft, didn’t really mesh with the demands of the world of hedge fund Citadel. And...
While attending a recent networking event, I heard that “Sitting is the new smoking.” This triggered a dramatic visualization of my chair going up in flames, fire...
In my work as a coach of leaders, and in my general observation, I see many situations that get messy and contentious; and so often these situations are caused by or...
In the late 1970s, Richard Fain was stuck on a sinking ship, cargo shipping company Gotaas-Larsen Shipping. Rather than play defense, Fain proposed that the board of...
You’ve been approached to be on a board. You are flattered! But, should you accept? There is a lot to consider as you weigh the time, personal investment, and—at...
One way to define the role of a coach is to “take people where they can’t go themselves.” I think that is a pretty good definition, because it does two important...
Regardless of your job title, you can establish executive presence by radiating self-assuredness. Here are some tips to wield authority with confidence.
Leaders who possess emotional intelligence are more impactful at managing teams and working symbiotically with others. Here’s a deeper look at what it really entails,...
Kathleen Sebelius was insurance commissioner of Kansas when health powerhouse Anthem wanted to buy Blue Cross Blue Shield. “My gut just told me this was a disaster...
