An evasive CEO’s dramatic fall

  • February 23, 2017

Elizabeth Holmes used her charisma and sales skills to woo reporters into writing fawning profiles. But then her image as a visionary started to crumble.

Do one more thing

  • February 08, 2017

When you think you’re done, always do one more thing.

The Stuff We Can’t Ignore, But Do

  • February 08, 2017

We do work every day and it becomes routine. We have even gotten good at it, and not just from our own measures, but from feedback and results that tell us we are doing...

A Process Improvement Triple Play

  • December 21, 2016

As leaders we have a responsibility for supporting, enabling and expecting our teams to improve their work processes. Because of that fact, today I want to share a trio...

Verify your brand on Twitter

  • November 21, 2016

Ever notice those little blue check marks next to a tweeter on Twitter? That’s the social media behemoth saying it has verified that the person or organization is...

Annual merit pay loses its luster

  • October 31, 2016

For decades, employers have lulled their workforce into expecting measly but predictable pay increases every year. But that’s changing.