5 basic ingredients in effective leadership

• February 06, 2017

It’s simple. If you are unable to connect to people on a basic level, you won’t be a good leader.

The importance of being lazy

• January 23, 2017

Microsoft’s July Larson-Green admits she’s lazy.

A winning example of playing the hand you’re dealt

• January 16, 2017

This month’s Best Communicator Award goes to a trio, drawn together by unfortunate circumstances.

‘Officers eat last in the mess hall’

• January 10, 2017

“You have to earn the privilege to lead.”

Before getting to yes, get to ‘that’s right’

• December 29, 2016

Letting your negotiating partner feel heard and acknowledged opens the door to solutions.

It takes one statement to sink you

• December 27, 2016

You know you’re not a great leader when your company’s stock soars on news of your departure.

Kellogg rode Kashi’s success–until…

• December 21, 2016

Kashi’s revenues soared 25-fold between 2000 and 2008, but by the late 2000s, the company’s strategic miscues ruined Kashi’s sales momentum.

A Process Improvement Triple Play

• December 21, 2016

As leaders we have a responsibility for supporting, enabling and expecting our teams to improve their work processes. Because of that fact, today I want to share a trio...

Can yelling be a leadership strategy?

• December 13, 2016

Why do some hotheads get away with it while others are tarnished?

Verify your brand on Twitter

• November 21, 2016

Ever notice those little blue check marks next to a tweeter on Twitter? That’s the social media behemoth saying it has verified that the person or organization is...

4 questions to ask yourself before you call someone on leave

• November 19, 2016

The wheels of business stop for no one, and when an employee goes out on leave—FMLA or otherwise—it's surprising how quickly the inconveniences mount. The urge to...

Annual merit pay loses its luster

• October 31, 2016

For decades, employers have lulled their workforce into expecting measly but predictable pay increases every year. But that’s changing.

Persuasion or Manipulation?

• October 27, 2016

Persuasion is not manipulation. If a connection between those words crosses your mind, it is time to eradicate it — and my goal in this short post is to help you...

The lonely road of Apple CEO Tim Cook

• October 26, 2016

More than five years after the death of Steve Jobs, Tim Cook has come into his own as CEO of one of the world’s most visible and valuable companies.

What employees wonder about your leadership

• October 26, 2016

Here are some of the questions your people are asking as they assess your leadership style.

Internal and External Customers

• September 28, 2016

I often get asked by leaders of internal groups how they can create a Customer focus when their team has no direct connection or interaction with the paying Customer. I...

Marissa Mayer: Set up to fail?

• September 20, 2016

Marissa Mayer’s fate at Yahoo shows that the C-suite is still chilly for women. Currently, women run only 22 of the companies in the Fortune 500.

Walt Disney’s keen eye for talent

• September 13, 2016

Part of Walt Disney’s genius was recognizing talented people and giving them the freedom to innovate. The more passion they brought to the job, the more Disney...

For employees to get ahead, learning beats burning the midnight oil

• September 05, 2016

Are those employees who come in early, stay late and work superhuman hours charting the quickest path to an illustrious career?

How Google’s decision-making works

• August 16, 2016

Eric Schmidt joined Google as its CEO in 2001. Even though the company was already a smashing success, he knew his job wouldn’t be easy. Schmidt, 61, understood...