One CEO’s ‘no complaining rule’

  • December 23, 2008

To build a positive workplace culture, you must deal with negativity and energy vampires head on. CEO Dwight Cooper dealt with the negativity problem by creating a...

Look for milkshake moments

  • November 14, 2008

Leadership thinker Steven Little performs a test during hotel stays. He asks room service for a milkshake. If he’s told it’s not on the menu, he walks...

Richard Branson’s leadership secrets

  • February 01, 2008

British entrepreneur Richard Branson has turned his Virgin brand into a conglomerate of more than 350 companies. His unique leadership style requires some studying:

The 4 power tools of coaching

  • August 01, 2007

Leaders need to become good coaches. Here’s a quick look at the most essential gadgets in your toolbox, courtesy of executive coach Gregg Thompson.

Wrong decisions vs. bad decisions

  • January 01, 2006

While even the best leaders aren’t perfect decision-makers, it’s still true that a wrong decision is different from a bad decision.

Recall names with Look, Snap, Connect

  • January 01, 2006

Never forget a person’s name again. Sound like a pipe dream? Not if you use Gary Small’s Look/Snap/ Connect technique. “The major reason we forget...

The dangers of hasty decision-making

  • December 01, 2005

In his latest book, Why Decisions Fail, scholar Paul C. Nutt analyzes 15 disastrous courses of action, from Ford’s defense of the flammable Pinto to...

Queen Elizabeth II: Duty over all

  • August 01, 2005

Sometimes, a leader’s duty is simply to ensure the institution’s survival. In the case of Queen Elizabeth II, her duty is to preserve the British monarchy,...

Don’t let them give up on you

  • August 01, 2005

Procter & Gamble Chairman and CEO A.G. Lafley tells a tale of getting down to core issues when a valuable employee wants to leave. It happened when Lafley once resigned...

How Jon Gruden pounds the rock

  • November 01, 2004

As a graduate assistant at the University of Tennessee, football coaching prodigy-to-be Jon Gruden found himself passing a note to assistant coach Walt Harris during an...