Don’t be a yes-but person

  • April 20, 2016

When something goes well, it is easy to put a damper on the good news with a “yes-but” mentality, for example, “We hit our target, but we could have...

The Danger in Leading Questions

  • April 11, 2016

I’m a big fan of the power of questions. I’ve written about that on this blog, and my blog on my website many times. But there are times when questions can...

How to work toward a promotion

  • March 22, 2016

Wanting a promotion and earning a promotion are two different things. However, earning a promotion isn’t as hard as everyone perceives.

The Biggest Barriers to Team Innovation

  • March 14, 2016

Most leaders profess to want innovative teams. And, while I believe that is what they want, they don’t necessarily act as if that goal is important to them. Not...

How a new CEO reinvented Best Buy

  • March 11, 2016

In 2012, Best Buy’s best years were behind it. The retail chain faced declining market share due to Amazon and other discount competitors.

Keeping Your Leadership Enthusiasm Alive

  • February 29, 2016

I was recently asked how to keep the enthusiasm for leading alive. This is an important question, because if you are “feeling” enthused, it is likely showing...

CEOs: Tear down those walls

  • February 27, 2016

As president of Aon Risk Services, Ted Devine ran a company with $5 billion in annual revenue and 28,000 employees. Yet, despite his prestigious post, he had career...

The Myth of Work/Life Balance

  • February 16, 2016

Everyone seems to be seeking work/life balance. And no one seems to desire this more than leaders, managers and supervisors. I doubt there is a person who reads these...

5 tips to becoming a great leader

  • February 15, 2016

If you’re looking to step into a leadership role, it’s important to take a look at how you act in the workplace. Situation Management Sys­­tem, ...

The 5 balls Deloitte’s CEO juggles

  • February 10, 2016

As CEO of Deloitte, a global consulting firm, Cathy Engelbert doesn’t gloss over the challenges of her job. Instead, she’s refreshingly blunt about it.

The 7 habits of successful supervisors

  • February 10, 2016

When we think of success, it’s tempting to focus on the big events or the lucky breaks that change a career. But the daily habits of effective supervision make...

The art of persuasion: 5 tips

  • February 02, 2016

Persuasion is the art of getting others to want to do what you want them to do. Many times you’ll obtain cooperation with any effort to persuade.

Walton built Walmart by listening

  • January 28, 2016

Some CEOs talk more than they listen. They bark orders, tell self-aggrandizing stories and show off their knowledge. True leaders prefer to extract knowledge from...

Prevent communication breakdowns

  • January 24, 2016

In less than a decade, once power-house Blackberry lost 95% of value. The reason is largely blamed on a lack of communication from the ground up. Employees...

A harsh lesson on blind loyalty

  • December 31, 2015

As David Gergen, a speechwriter for Richard Nixon, remained loyal to the president through the Watergate scandal, he kept hoping against hope that the accusations were...

Creativity stifled? Tap outsider input

  • December 16, 2015

What happened when one executive dared to crowdsource the solution to a business problem? Resentment among the staff—and an actual solution.