Business Etiquette Tips

  • April 20, 2006

Question: I'm wondering if any of my fellow admins/executive assistants know of a book on business etiquette.For example: How to introduce someone to the...

Inappropriate office attire

  • April 07, 2006

Question: I have a co-worker who wears trashy clothing to work almost every day. Even when she tries her hardest to dress professionally, she still looks horrible...

Marcy Blochowiak on empowerment

  • April 01, 2006

Someone once advised Marcy Blochowiak, head of the Georgia-based financial services marketing firm World Financial Group, that she would have to lead herself before she...

Tracking FMLA leave

  • March 31, 2006

Question: Does anyone have some sort of simple way/spreadsheet to track FMLA leave using the "rolling" 12-month period measured backward?  -- Cindy

Ways to boost employee morale

  • March 31, 2006

Question: First of all, let me thank all of those who have given me advice in the past. My frustrations have finally been solved. All this time, I thought no one cared...

The office informant

  • March 17, 2006

Question: I have been an admin. for about 2 years -- it is my first job out of college -- and I recently had my annual review.  Everything went fine, but one...

Jerry Lewis on taking criticism

  • March 01, 2006

In 1953, Dean Martin and Jerry Lewis played London’s Palladium, the first appearance in England for what back then was America’s top entertainment act. The...

Three components of strong leadership

  • March 01, 2006

Leaders run a high risk of burnout as they move from one real-world challenge to the next. Stay strong by realizing that you need to continually learn and grow in three...

The Wall Street hustler who never retired

  • March 01, 2006

When John H. Slade died, one obituary made a telling error in saying that he had worked at Bear Stearns for “seven centuries.” Actually, it was only seven...

Behold GE’s 5 growth-leadership traits

  • March 01, 2006

For a while now, General Electric’s top dogs have been studying companies they admire, like Dell and Toyota, seeing how they do things and trying to figure out...

Put employee morale in the bank

  • March 01, 2006

"Most leaders truly want to do the right thing," says Quint Studer, consultant and author of Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference. "They...

Employee-appreciation ideas

  • February 24, 2006

Question: "I need some good employee-appreciation ideas. My company has about 500 employees who work in different departments, and we don't even recognize...

Unproductive co-workers

  • February 17, 2006

Question: I work in an office with three other administrative people. One of the other admins and I have a good work ethic: We need to keep busy (and we are very...

Admin pools

  • February 10, 2006

Question: Does anyone have information on "admin pools" (when a group of administrative assistants work together as a team and report to a senior assistant)? If you...