Calculating late charges in Excel

  • January 07, 2005

Question: “We have several rental properties, and I track payments, late charges, customer information, etc., on an Excel spreadsheet. Included on the...

Encourage open, constructive dissent

  • December 01, 2004

“All the first-rate decision-makers I’ve observed had a very simple rule," says Peter Drucker:  “If you have quick consensus on an important...

How to lead from the balcony

  • December 01, 2004

Early in their careers, leaders move up quickly because they can identify problems and solve them.

How Jon Gruden pounds the rock

  • November 01, 2004

As a graduate assistant at the University of Tennessee, football coaching prodigy-to-be Jon Gruden found himself passing a note to assistant coach Walt Harris during an...

Oracle’s Ellison and Genghis Khan

  • November 01, 2004

Oracle founder and chief executive Larry Ellison is a classic narcissistic leader, reminiscent of both the robber barons of the 19th century, who created industries in...

Enforce ‘truth statement’ on applications

  • November 01, 2004

If your organization's job application doesn't include a "statement of accuracy," add one fast. In signing, applicants promise they've given complete and accurate...

John McCain and the elements of courage

  • October 01, 2004

You’ll probably never need courage to do your work, at least the kind of courage required against physical threats like torture or gunfire. Still, understanding...

When a worker passes the buck

  • October 01, 2004

Managers are often maddened when employees blame co-workers when things go awry. Here's the strategy one manager used to deal with an employee's buck-passing: