Capitalizing titles

  • March 09, 2007

Question: For the second year in a row, I have composed a short e-mail invite to the managers and supervisors on staff. Another employee informed me that the words...

Discrimination against non-smokers?

  • February 02, 2007

Question: I work in an office of about 25 people. I am in charge of HR responsibilities and other duties. A question came to me regarding paid time for people...

Tactful criticism

  • December 08, 2006

Question: During a performance review, how do you tactfully discuss with an employee -- point out to an employee -- that he or she spends way too much time visiting...

Not being used to my full potential

  • December 08, 2006

Question: I am the executive assistant for the CEO/president of a small (45 employees) company. The boss frequently travels, either on business trips, family trips or...

Tired of running boss’s personal errands

  • November 22, 2006

Question: I work for a business owner as a bookkeeper and assistant office manager. I also am referred to by others as the business owner's secretary. I don't have...

My co-worker’s laugh is disruptive

  • November 22, 2006

Question: How do you address an issue with a co-worker who speaks and laughs very loudly in ongoing conversations at work, which is very disruptive when you're doing...

My co-worker doesn’t have to punch in

  • November 03, 2006

Question: In my company of approximately 125 people, all non-exempt personnel are required to punch a time clock. That was instituted by the boss's wife, who is the...

How do you track contracts?

  • October 26, 2006

Question: I have worked for my employer -- a large company with more than 1,400 employees -- for eight years now. When I started working here, the amount of contracts...

Monthly meeting of admins a good idea?

  • June 23, 2006

Question: I wish to start a monthly meeting to include as many of the Administrative Assistants throughout the organization as possible. Does anyone have any hints on...

Can I undo a major ‘oops’?

  • June 23, 2006

Question: I am a notary public and I was asked by my new boss to sign some legal documents for the sale of his home. I accidentally entered the wrong expiration date...

Looking for the perfect Rolodex

  • June 02, 2006

Question: I'm trying to find an essential tool I use every day and can't find it anywhere, and am hoping my fellow admins might be able to help me. I have...

Training my own replacement?

  • May 19, 2006

Question: I am a human resource coordinator who handles payroll, benefits and related work for about 100 employees, and I am being "forced" in very stern written...

Dealing with ADHD boss?

  • May 05, 2006

Question: My boss, I believe, has a problem with ADHD. Sometimes, he bounces off the walls and is very difficult to keep up with. I try to keep up with him, but...