Help! We need topics to discuss at meetings

  • November 06, 2009

Question: “What would be a few good agenda items to discuss at our next administrative professionals meeting?  No one really wants to say anything, and...

Am I being pushed out of this job?

  • October 23, 2009

Question: “I feel that a new administrator doesn’t think I am right for my current position even though I’ve been in it many years. I’ve never...

Any pointers on ‘filing etiquette’?

  • July 31, 2009

Question: “I supervise a clerical worker in my department. She has difficulty knowing where to file folders with only initials or those that begin with a numeral,...

Intimidated by the boss’s title?

  • May 21, 2009

Question: “I just started as the executive assistant to the senior vice president. I have administrative assistant experience, but this is my first time being an...

What exactly is a ‘tickler’ file?

  • May 15, 2009

“I’ve seen references to “tickler” files.  Can you please explain in detail, what they are and how you create and manage them?”...