Question: The company I work for had an office/staff restructuring about a year
ago. I was hired as the office administrator. My boss is also new. He
tells me that as...
Question: After my boss said to me, "If anyone calls here and wants something
done, give the call to Mary or me because we are the only ones who do
anything around...
Question: “Earlier this year, my boss promised me a salary increase by midyear.
When I reminded him, he said he'd forgotten … and then did nothing.
(Other...
Question: "I'm sympathetic with employees who have to juggle work and child care.
But it becomes a distraction when employees bring in their kids for a
couple hours...
Question: Recently, I accepted a very challenging new position with my company. I
will be supervising five receptionists/secretaries, two at one site and
three at...
Question: I
have a problem when sending a recurring invitation in Microsoft Outlook that is
set weekly for a specific day and time. When I instruct Outlook to change...
Question: Telephone screening and taking messages are a very important part of my
job, but I am terrible at getting a name right when someone calls.
Does anyone...
Question: Our small law firm has several administrative staff members nearing the
top of the pay scale (both in our organization and for similar jobs in
our region)....
Question: Although I am not in charge of making sure that the restrooms stay clean, people tell me when it needs cleaning.
Any suggestions on how to...
Question: I report directly to the director and I also supervise the
receptionist/secretary in our agency. The problem is dealing with the
assistant director (AD), who...
Question: Last year, my boss reassigned my direct report to a new supervisor
because it "wasn't fair" that the supervisor didn't have a
direct-report secretary while...
Question: I
have an office mate who is very nosy. We have different positions. I
have a lot of traffic flow with vendors and other employees who ask me
for help or...
