Assert yourself gracefully

  • February 11, 2013

Research shows that women who are afraid to have an assertive conversation at work are more likely to want to leave their jobs. Rather than resign, you can learn how to...

5 steps to becoming that go-to person

  • February 05, 2013

Every office has a go-to guy or gal who people count on to deliver in any situation. It’s possible to become the go-to if you try, says Kelly Gurnett, assistant...

Why It’s Smart to Have Selfish Employees

  • February 01, 2013

There is a common misconception that a selfish person makes for an unmanageable employee—perhaps this person will destroy the team dynamic that we all strive for...

You have 30 seconds to impress me

  • January 22, 2013

When addressing senior executives, every minute counts. Make your point succinctly—without tangents or long stories—and end decisively. Consider these...

Be a human highlighter

  • January 21, 2013

Highlighting your achievements to those who can advance your career can be painfully awkward. But research shows that to get ahead, we have to make those with influence...

Prepare to take your tasks global

  • January 16, 2013

“What do I most need to be prepared for suddenly dealing with international cultures, people and ways of doing things? I’ve just landed a job with a big...

Open your speech with ‘fire’

  • December 18, 2012

Legendary marketer David Ogilvy once said, “When you advertise fire extinguishers, open with the fire.” It’s good advice for business presenters....

Conquer negativity in the workplace

  • December 17, 2012

A large percentage of people have to deal with colleagues who frequently complain, according to a study by Cloud Nine Media. Such negativity isn’t just annoying;...

Do you listen … or wait to talk?

  • December 11, 2012

Most leaders acknowledge the importance of listening. But few know how to do it well. Listening raptly requires more than keeping quiet and maintaining eye contact with...

Should you attend after-hours functions?

  • November 26, 2012

At many organizations, it’s common practice to celebrate co-workers’ achievements with a drink after work or to band together for volunteer projects. But...

Music in the workplace can disrupt harmony

  • November 21, 2012

If you allow employees to listen to music in the workplace, be aware of the legal and practical consequences, lest you start hearing the not-so-sweet sounds of...