What exactly is a ‘tickler’ file?

  • May 15, 2009

“I’ve seen references to “tickler” files.  Can you please explain in detail, what they are and how you create and manage them?”...

Do you have a corporate recycling policy?

  • February 15, 2008

Question: “Our company is interested in establishing a corporate policy for recycling at our office. Has anyone written such a policy?” — Linda Goode

How do I create a project board?

  • November 30, 2007

Question: “I share an office with several other secretaries.  My director has asked us to create a "project board" to post our assignments on. ...

Taskmaster, taskmaster, make me a task!

  • February 02, 2007

Question: My boss has several direct reports that he meets with individually each month. After each meeting, my boss gives me his notes and I use them to assign...

How do you track contracts?

  • October 26, 2006

Question: I have worked for my employer -- a large company with more than 1,400 employees -- for eight years now. When I started working here, the amount of contracts...

I need a feedback template

  • October 20, 2006

Question: We have two or three regional meetings a year, and my boss -- the EVP -- likes to have employees' comments after each meeting. He wants to know if they feel...

Training my own replacement?

  • May 19, 2006

Question: I am a human resource coordinator who handles payroll, benefits and related work for about 100 employees, and I am being "forced" in very stern written...