Overly friendly staff members can pose a real dilemma for managers. How can you keep a professional distance and avoid the appearance of favoritism, yet still make sure...
Power listening is listening with empathy, putting yourself in the other person's shoes, and responding with what you understand the other person has said. The best...
Americans can speak their minds as they wish in many places, but your workplace isn't one of them. First Amendment free-speech rights do not extend to the private...
Soon after Kenneth Chenault joined American Express in his early 30s,
he took a job as VP of marketing for the firm’s low-profile merchandise
services unit.
Jess McCavitt claims his company withheld a promotion and then fired him for being romantically involved with another officer in the company. He said their relationship...
Joseph Succar's affair with Clemencia Lorenz soured after about a year. At the school where they worked, she verbally and physically harassed Succar and tried to...
Faced with a bad situation, Wax Works record stores managed to make it even worse, and paid a big price. One of Wax Works' store managers, Kerry Ogden, had compiled ...
