Are you an Asker or a Taker?

  • June 02, 2011

Encouraging admin professionals to ask clearly and directly for what they need is a core strategy for success. Some individ­uals are very comfortable asking...

Gum-popping co-worker drives me crazy!

  • April 06, 2011

Question: “I work in a small office with a woman who loudly cracks and snaps her chewing gum. This lady is pushing 40 years old, so her behavior seems very...

How to handle catty coworkers

  • March 16, 2011

Question:  “Every day, I have to work with a group of rude and catty women. They call me a tattletale, even though I’m not.  When I’m around,...

The power of one idea per sentence

  • December 02, 2010

Write more clearly and persuasively with this strategy, advises Lynn Gaertner-Johnston: Remember the “power of one idea.”  That is, one idea for each...

How to ask for the recognition you deserve

  • October 14, 2010

No one likes a braggart, right? But when it comes to getting the recognition you deserve, you can’t afford not to take credit for your work, even if it means...

Snoopy co-workers and other busybodies

  • September 17, 2010

Frustrated with her snooping co-workers, one anonymous admin wrote on the Admin Pro Forum: “I work with a group of people who always want to know what I’m...

My employees won’t stop squabbling!

  • August 23, 2010

Question: “I manage a group of four women who bicker constantly. They are quick to “cop an attitude” and get defensive about stupid little things. To...