It can start as one employee simply venting frustration. Then another joins in. Eventually, morale and productivity take a hit from all the rumor, gossip and negative...
What’s a manager to do when faced with conflicting accounts of an argument between employees? An important part of that answer is to resolve the conflict quickly,...
Question: “I sit by a man who is a chain smoker — some days he goes out to smoke six or seven times. He is also a heavy coffee drinker. The combination of...
Question: "How do you handle a co-worker who constantly uses foul language in a professional office? I’ve hinted to her that I don’t like it, but that...
Question: “I have worked with my boss for 20 years, and he will retire in June after 33 years with the organization. He is moving out of state. He will receive a...
Q. We are investigating a sexual harassment complaint. One of the employees accused of wrongdoing refuses to be interviewed without his lawyer. I know the attorney has...
Some employees have chips on their shoulders—everything is always someone else’s fault, not theirs. They constantly pester supervisors and higher-ups with...
Q. One of our female employees says her ex-boyfriend is stalking her. She hasn’t been able to get a restraining order against him. We’re worried that he may...
Question: “Our company has an outing every year. I felt very uncomfortable at the last couple that I attended, and I would rather work than be there. The same...
When a long-term employee seems to be stuck in a rut or is simply coasting, a few moves by the supervisor can help shake out the cobwebs and rekindle the employee's...
Question: “I have moved back to my hometown and taken a position that I held 13 years ago. At the time, I was the only secretary/administrative assistant in the...
Question: “I work for a nonprofit board of directors (50 members). Every year, I give each board member a small token gift for our December meeting, and a little...
Disputes between employees are common and inevitable. But if left unresolved, they can disrupt your department’s productivity, sap morale and even cause some good...
Question: “The holidays are approaching, and I need help thinking of a nice and reasonably priced holiday gift from my male boss (CEO). Any suggestions?”...
Question: “One of my co-workers is a bitter, miserable, snide person. “Judy” hates her life, her job and everyone around her. She does no substantive...
