Question: “Due to downsizing and others leaving the company, an immature
co-worker was promoted to a low-level managerial position. Despite her
new position, she...
Everyone can cite some version of the 80/20 rule. We can thank Joseph Juran for the advent of the 80/20 rule. He concluded that 80 percent of effects flow from 20...
Question: “I am an admin for a major corporation (group of 100 people, 75 %
women). In addition, I am the facilities coordinator for two floors.
My problem...
Question: “How can I handle
other staff who treat administrative assistants as the low people on
the totem pole? Where
I work, admins get little or no respect...
Question: “The executive I support always asks for my opinions regarding changes
to office setup, administrative support staff duties, logistics for
meetings,...
Question: “Our department acknowledges birthdays by taking the birthday person
out to lunch. The person gets to choose where to eat and the entire
department...
Question: “How can I tactfully and respectfully ask my boss to stop announcing my
doctor’s appointments to other employees? I cover for other areas,...
Question: “I supervise our receptionist/secretary and share an office with her.
When the director or other staff members come into the office to speak
to me...
Question: “I am an administrative assistant with a busy schedule working for a
senior director. My problem is our receptionist, who works right
outside my...
Question: “I work in a department that is divided into teams. I am the department
administrative assistant, supporting about 25 people. The department
celebrated...
Question: "How do you resolve conflict and assuage damaging, condescending
comments that are very subtly done? The comments come from a manager
to an employee...
Question: I am responsible for coming up with the holiday gift idea for our board
members. I was given a budget of $250 - $300 and I am, unfortunately,
at a...
Question: The company I work for had an office/staff restructuring about a year
ago. I was hired as the office administrator. My boss is also new. He
tells me that as...
When a supervisor enters into a sexual relationship with a subordinate, chances are things won’t go well for the company. That’s one reason you should put in...
Question: “Earlier this year, my boss promised me a salary increase by midyear.
When I reminded him, he said he'd forgotten … and then did nothing.
(Other...
Question: "I'm sympathetic with employees who have to juggle work and child care.
But it becomes a distraction when employees bring in their kids for a
couple hours...
