Question: How should I handle a co-worker who will not respond to emails? I often need her input when I have to make a decision. In the past, I would finally just...
It’s important for professionals to learn best practices on everything from meeting and cubicle etiquette to business letter and email protocol. Business...
Negative employee attitudes and less-than-professional behavior can poison the workplace atmosphere. Here are some tips for nipping negativity before it derails...
Get someone to agree to a change by using the PAS formula, says Fred Kniggendorf of Gravyloaf. “PAS” stands for state the Problem, Analyze the problem,...
Question: Two people in our small office consistently come in late, leave early, and take two hours for lunch. As the human resources manager, I’ve told my...
Nearly 2 million U.S. workers are victims of workplace violence each year, according to the Bureau of Labor Statistics. Don’t let your organization add to...
In business writing, bullet points often replace regular old paragraphs, with good reason: Readers can scan them faster. Stick to these standards for using bullets...
Ever feel like you’re the unofficial “shock absorber” in your organization, soaking up the complaints and abuse from all corners of the workplace? A...
Here are six common communication mistakes that people—especially professional women—make in the workplace, according to communications consultant and Business...
Effective communication starts with you, the manager, and the tone you set in the workplace. It may require some time and effort to get it right, but you’ll see...
Q. One of our employees has just filed an internal complaint claiming that she has been sexually harassed. We are concerned that if we discipline the alleged harasser...
It’s perfectly legitimate to try to prevent allegations of sexual harassment and favoritism by instituting a policy banning romantic relationships between...
When romance blooms at work, trouble may lurk not far behind. That’s especially true when co-workers fight over the same love interest. A spurned employee may be...
The co-worker in the next cubicle hums all day. Yesterday your boss dressed you down in front of the entire team. Another admin has been griping about the same issue...
