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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Hosting a contest on social media is one of the smartest ways to connect with and reward current followers—while also reaching potential customers.
If you haven’t already, now may be the time to add video to your social media marketing. We’ve boiled down some good, detailed information about video into 10 highlights.
The words between and among aren’t always interchangeable. Mignon Fogarty shared examples at QuickandDirtyTips.com to illustrate the distinction.
Even the smartest communicators misuse phrases. Here are nine mistakes to avoid.
Feedback is crucial in the workplace. The problem is that giving feedback can put you or your work position in jeopardy, depending on how it’s perceived by your co-workers or boss. Stephanie Vozza, writing at Fast Company, suggests ways to give constructive feedback without hurting your relationships or opportunities at work.
Anyone can face insecurity or problems at work. Richard Moy writes at The Muse that admitting your insecurities can be healthy. He cites three lessons that boost confidence.
When it comes to communicating with your boss, there are quite a few things you should never say. Cursing, recounting your late-night shenanigans and whining over nothing top the list. However, surprisingly, the No. 1 phrase you should never utter is...
While some employees don’t mind, others find it offensive. Readers, etiquette experts and human resource consultants offer their views.
When you must learn something quickly—whether it’s when you join a team, take on an assignment or you must brief your boss on an unfamiliar topic—follow this advice.
Mistakes happen. Everyone makes them, but what do you do when you royally screw up and put your team, your organization or your job at risk? Follow this advice.
Being aware of others’ feelings (emotional intelligence, or E.Q.) can help to improve work interactions. Melissa Moore, writing at Time’s Motto, offers these tips to stay aware of co-workers’ personality styles and make meaningful connections.

Uh-oh. You cried at work. Whatever the reason, you let your emotions get the better of you. You don’t want to let one emotional outburst make you look weak or unprofessional, so follow this advice to rebound.

Parentheses are one form of punctuation that can cause some confusion. Some people have trouble determining when to use them, while others may apply them without really knowing if parentheses are the most appropriate punctuation.
Follow these tips to discuss employee pay.
Do you want to enrage employees—and damage your relationship with them? If you don’t, avoid saying that something is “not possible.” As in, “Increasing the budget is ‘not possible.’ ”
Robby Berthume, CEO of Bull & Beard, offers tips on how to combine work and travel without ruining your vacation.
Work sometimes requires decisions on either figuring something out by yourself or asking for help. Claire Autruong, writing at The Muse, offers a list of situations to help you decide.
Learn which “birds” work with you—and what you can do to get along with them.
You can prevent so many misunderstandings, and drastically reduce conflict, if you make the choice to be less reactive and more intentional when you communicate at work. Follow this advice.
In some workplaces, the annual fantasy football league is as much a part of the calendar as performance reviews. As soon as you’ve made sure you’re not violating the office gambling policy (that’s right, someone needs to check!), and the boss is fine with a bit of friendly competition, check out these tips on outwitting your co-workers from our in-house fantasy mastermind, Matt Greene:
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