How to discipline with confidence

  • February 28, 2011

It would be nice if all employees came to work on time, performed efficiently and pleasantly, and were thankful for their paycheck. But employers know that employees...

Monitor boss for retaliation after complaint

  • January 17, 2010

Supervisors sometimes get angry when employees accuse them of some form of discrimination. But if that anger spills over into increased scrutiny, more job tasks and...

How can we muzzle the office gossip?

  • January 12, 2010

I need help putting a muzzle on one of our workers who is an awful gossip. Recently, one of our best salespeople got help with paperwork duties so she could concentrate...

Managing a disrespectful employee

  • November 25, 2009

Question: “I am a fairly new manager. One of my employees thinks he knows everything and frequently talks back to me. Every morning, I have a short staff meeting,...