ALL CAPS EMAIL? That’s no credible threat

  • December 12, 2012

How belligerent does an email have to be to warrant firing the sender for willful misconduct and threatening a co-worker? A court has concluded that typing in all...

Progressive discipline: legal issues

  • October 06, 2012

Progressive discipline policies are not mandated by either state or federal employment laws. But legal issues often arise from the application of progressive discipline...

Handling insubordination: manager guidelines

  • October 03, 2012

Insubordination can result when difficult employees intentionally disregard a direct order from a manager, or inadvertently cross the discipline line when company...

Track discipline for equitable punishment

  • September 16, 2012

If you had to, could you quickly produce records showing that every employee who broke the same rule received the same punishment? Would you be able to readily explain...

HR guide for managing problem employees

  • July 02, 2012

HR wears many hats, one of the most important being keeping your organization out of court. An equally important—and related—hat is smoothing out the...

Don’t tolerate insubordination, rudeness

  • February 11, 2012

You know her—the abrasive em­­ployee who’s just plain hard to work with. Employers sometimes fear disciplining such employees, thinking that any...