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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Writing emails that result in a “yes” requires writers to be clear and upfront about what they’re asking for. Take these tips from Jocelyn Glei, editor-in-chief at 99U, to do just that.
Business psychiatrist Mark Goul­­ston offers six ways to stop being defensive and start finding solutions in your conversations.
Twitter is a powerful tool for developing your personal brand, but only if you use it to establish a positive reputation. That means you need to watch what you write and how you write it. How to tweet to impress:
The quickest way for managers to improve their professional image is to improve their communication skills. And the simplest way to improve those skills is to stop doing things that repeatedly get you in trouble.
Continuing to learn throughout your life keeps you sharp and can enrich your career. To be a great lifelong learner, take these tips from Sharan Merriam, a University of Georgia professor of adult and continuing education.
Put down your arm and step away from the smartphone. When it comes to social media profile pictures, skip the selfies and opt for a polished photograph that will impress everyone with these five tips.
Calling out co-workers through gossip or banter is “sludge,” and it’s one of the most significant bar­riers to having a positive and fulfilling workplace, write Cali Ressler and Jody Thompson, authors of Why Work Sucks. Take their tips for eliminating sludge and create a happier place to work.
Lynn Gaertner-Johnston is a writing instructor who has helped thousands of employees and man­­agers im­­­­prove their business writing skills. She’s also the author of the Better Writing at Work monthly newsletter. We spoke to her about the importance of great business writing and bad email behaviors that admins should avoid.
It’s important to speak with authority on the job and in other professional settings, but it isn’t always easy to do. If that’s something you struggle with, take these tips from Practically Perfect PA’s Nicky Christmas.
Research shows that young girls who are smarter-than-average tend to believe their abilities are innate and can’t be changed, whereas young boys are more likely to be­­lieve they can learn something by persevering and re-doubling their efforts. What challenge would you undertake if you em­­braced the truth that through your efforts you could find success?
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