What to do when a co-worker dies

  • May 27, 2014

It would be futile for ­managers to expect the colleagues of a deceased employee to go about business as usual. Here’s how HR should respond.

Ask 4 questions before tattling at work

  • April 08, 2014

If you’re unhappy with a co-worker’s behavior and aren’t sure whether reporting the person would be telling or tattling, ask yourself these four questions.

5 tips for coping with criticism

  • February 17, 2014

Criticism can cut deep, but it doesn’t have to be crippling. Take back your power and learn how to accept criticism without crying, with these tips from Nicki...

How to turn a foe into a friend

  • February 14, 2014

Next time you find yourself in a standoff, exert influence and come to an amicable solution with these five tips from Bob Burg, author of...

Managing moody people at work

  • February 01, 2014

If you work with someone moody—whether a boss or a coworker—don’t just deal with the highs and lows of the person’s ever-fluctuating mood. ...

3 tips for picking the right battles

  • January 24, 2014

Plenty of problems get on your nerves at work, but trying to fight every one of them will leave you exhausted and your colleagues thinking you’re a pain. Harvard...

Avoiding the ambush approach

  • January 01, 2014

When an employee or coworker is out of line, you need to address the behavior. While you must discuss the sensitive topic with the person, you should also provide...

Workplace lexicon: Head shunting

  • December 25, 2013

"Head shunting" defined: Secretly hiring a head hunter to woo an ineffective employee and shepherd him or her through a job search culminating in placement elsewhere.

Beware retaliation after employee complains

  • December 10, 2013

Watch out if a supervisor suddenly gives a poor performance review to a previously good employee who has recently complained about discrimination. Unless you can clearly...

Admins’ most irritating co-workers

  • December 04, 2013

Everyone has an abrasive colleague that he or she just doesn’t know how to deal with. Here’s one example from the Admin Pro Forum.

How to handle 2 feuding workers

  • July 10, 2013

It happens in every workplace: Two em­­ployees have a classic personality conflict and bicker constantly. What’s the best way to stop their petty...

In court? Turn over all relevant documents

  • July 01, 2013

Here’s a warning for HR professionals who are reviewing personnel files for use in a lawsuit: Don’t even think about playing games with the judge by failing...

8 phrases to smooth conflict resolution

  • March 20, 2013

Few people enjoy conflict, but it’s an inevitable part of life and ­business. So if you want to succeed, you need to become skilled in managing it. A few key...