Avoiding the ambush approach

  • January 01, 2014

When an employee or coworker is out of line, you need to address the behavior. While you must discuss the sensitive topic with the person, you should also provide...

Workplace lexicon: Head shunting

  • December 25, 2013

"Head shunting" defined: Secretly hiring a head hunter to woo an ineffective employee and shepherd him or her through a job search culminating in placement elsewhere.

Beware retaliation after employee complains

  • December 10, 2013

Watch out if a supervisor suddenly gives a poor performance review to a previously good employee who has recently complained about discrimination. Unless you can clearly...

Admins’ most irritating co-workers

  • December 04, 2013

Everyone has an abrasive colleague that he or she just doesn’t know how to deal with. Here’s one example from the Admin Pro Forum.

How to handle 2 feuding workers

  • July 10, 2013

It happens in every workplace: Two em­­ployees have a classic personality conflict and bicker constantly. What’s the best way to stop their petty...

In court? Turn over all relevant documents

  • July 01, 2013

Here’s a warning for HR professionals who are reviewing personnel files for use in a lawsuit: Don’t even think about playing games with the judge by failing...

8 phrases to smooth conflict resolution

  • March 20, 2013

Few people enjoy conflict, but it’s an inevitable part of life and ­business. So if you want to succeed, you need to become skilled in managing it. A few key...

Workplace investigations: Employer’s guide

  • October 03, 2012

Workplace investigations infiltrate every facet of employer activity, from allegations of sexual harassment or discrimination, to concerns over safety, violence,...

Workplace bullying: When HR is the target

  • May 15, 2012

Ever feel like you’re the unofficial “shock absorber” in your organization, soaking up the complaints and abuse from all corners of the workplace? A...

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