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Videos

Get valuable business news, insight and advice with our informational videos. Experts in the administrative profession, human resources, leadership and office technology will teach you the essential strategies you need to excel in your job and enhance your career.

Overcome ‘negative vibes’ among your staff: 10 tips

A bad attitude that starts with one employee can quickly infect co-workers if you don’t rein it in. Here are the top 10 tips for confronting employees whose negative behavior has begun to affect the workplace.

Working with Tracked Changes in Word

Track Changes is a Word feature that allows you to see exactly what was changed in a document by using a kind of markup notation. Microsoft Certified Trainer Melissa Esquibel discusses the what, why and how of using this tool.

How to create an interactive reporting tool in ExcelMicrosoft Certified Trainer Melissa Esquibel shows you how to slice and dice data and present it in an attractive visual package.
How to work with master decks in PowerPointMicrosoft Certified Trainer Melissa Esquibel shows you how to create a fully organized one-stop shop for all the PowerPoint slides you’ve created.
How to be a master minute taker: 3 tipsChristy Crump, who has 25+ years of experience as an administrative professional, provides her top tips to diminish the fear of forgetting to record something important when taking minutes during a meeting.
4 strategies for being assertive

Colette Carlson, founder of Speak Your Truth and columnist for Business Management Daily's Administrative Professional Today newsletter, shares her four key points to being assertive, yet professional, to communicate what you want at work.

 

Buyer beware: How to uncover the worst résumé falsehoodsBetween 10% and 30% of résumés include untruths according to outplacement firm Challenger, Gray & Christmas.
Business trips: OneNote tips for travelers

There are a lot of moving parts to a business trip: air travel, hotel reservations, location logistics, and the list goes on. It gets especially complicated when the trip involves other people. Let OneNote coordinate it all.

4 tips for handling tough talks

Talking to employees about performance problems, attendance issues or an upcoming layoff can be difficult, but there are steps you can take to make those conversations easier. Here are four tips to help you.

Mastering the 3 most important motions in meetingsMany boards struggle with learning the basics of Robert’s Rules of Order. During this video, Certified Speaking Professional Susan Leahy gives her top tips on mastering the three essential motions used in most meetings.
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