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Videos

Get valuable business news, insight and advice with our informational videos. Experts in the administrative profession, human resources, leadership and office technology will teach you the essential strategies you need to excel in your job and enhance your career.

Do you know the basics of employment law?Lawsuits and legal complaints have been exploding nationwide over the past decade. Managers should know the basics of employment law to prevent legal disputes. How well do you know the law? Take this quiz.
How to get on the same page as your bossMaintaining a good working relationship with your boss involves structure and communication. Fred Kniggendorf, president of consulting company Gravyloaf, L.L.C., provides some strategies.
Microsoft Excel for project management

If you think about it, a project plan is really just a list of tasks. Put it in Excel, add start and due dates, and you have a means to easily and effectively track progress. Microsoft Certified Trainer Melissa Esquibel shows you how to do that in this video.

How to create sparklines in Microsoft ExcelSparklines enable you to visualize your data in a way that doesn’t involve squinting at numbers until they make sense. Microsoft Certified Trainer Melissa Esquibel shows you how to create them.
Mistakes managers make when conducting interviews

When managers conduct job interviews, they walk a fine line. They have to be polite, assertive and aware of illegal questions. Here are the five most common mistakes managers make when conducting interviews.

How to create fillable forms in WordWhile Word forms may look good, they can cause a lot of frustration if they don’t behave when someone fills them out, and even result in incorrect data. Microsoft Certified Trainer Melissa Esquibel shows you how to create great Word forms that behave.
Mastering the 3 most important motions in meetingsMany boards struggle with learning the basics of Robert’s Rules of Order. During this video, Certified Speaking Professional Susan Leahy gives her top tips on mastering the three essential motions used in most meetings.
Your crystal ball: What employees want and don’t want

Wouldn’t it be great if you had a crystal ball to see what each employee wants or doesn’t want? Unfortunately, crystal balls don’t exist. But all is not lost. Here are some surefire hints.

Working with Tracked Changes in Word

Track Changes is a Word feature that allows you to see exactly what was changed in a document by using a kind of markup notation. Microsoft Certified Trainer Melissa Esquibel discusses the what, why and how of using this tool.

Debating: How to make powerful points during meetings

Being focused, direct and intentional when debating will earn you respect and increase meeting effectiveness.

How to create an interactive reporting tool in ExcelMicrosoft Certified Trainer Melissa Esquibel shows you how to slice and dice data and present it in an attractive visual package.
Employee handbooks: 5 most common mistakesEmployee handbooks can be the foundation of your employees' performance. However, they can also be a ticking time bomb that can confuse them and strip away your legal defenses.
4 strategies for being assertive

Colette Carlson, founder of Speak Your Truth and columnist for Business Management Daily's Administrative Professional Today newsletter, shares her four key points to being assertive, yet professional, to communicate what you want at work.

 

FMLA: What managers need to know

Managers need to understand whether a request for leave could qualify as FMLA leave, and how to respond once a worker is on leave. An overview of the FMLA and the top five things managers need to know about the law:

How to retain staff and increase profits

A revolving door of staff can be very costly, so it's important to spend time focusing on what's really motivating employees. Workplace expert and trainer Bonnie Low-Kramen provides her top eight tips for retaining staff.

Business trips: OneNote tips for travelers

There are a lot of moving parts to a business trip: air travel, hotel reservations, location logistics, and the list goes on. It gets especially complicated when the trip involves other people. Let OneNote coordinate it all.

How to work with master decks in PowerPointMicrosoft Certified Trainer Melissa Esquibel shows you how to create a fully organized one-stop shop for all the PowerPoint slides you’ve created.
Overcome ‘negative vibes’ among your staff: 10 tipsA bad attitude that starts with one employee can quickly infect co-workers if you don’t rein it in. Here are the top 10 tips for confronting employees whose negative behavior has begun to affect the workplace.
Buyer beware: How to uncover the worst résumé falsehoodsBetween 10% and 30% of résumés include untruths according to outplacement firm Challenger, Gray & Christmas.
Getting Excel into PowerPoint painlessly

Is your experience trying to get Excel data into PowerPoint filled with frustration? Microsoft Certified Trainer Melissa Esquibel provides video tips.

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