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People Management
Webinar

The ‘Stay Conversation’: HR’s Best Retention Tool

Stay Interviews are a simple, powerful discussion that can help you identify problem areas before they become reasons for quitting. Studies show that companies who conduct Stay Interviews enjoy a higher percentage of engaged, motivated employees. And their turnover is much lower.

Office Administration
Webinar

The Organized Office: How to Create Effective Systems That Actually Work

Are you struggling to create order in the disorganized chaos that is your workspace? Do you need more effective systems for keeping yourself, your team and your workload organized? If so, it's time to create effective systems that help you get organized, reduce that feeling of being overwhelmed and increase productivity!

Office Administration
Webinar

Perfecting Payroll: New Methods and Compliance Tips

When it comes to payroll, there are no do-overs. You must get it right for each employee, every single time. In fact, it’s your biggest responsibility — and greatest legal risk. This 60-minute webinar — with 15 minutes of Q&A time — is especially timely as payroll security risks increase, on-demand pay becomes more popular, and the DOL continues to invest in pay investigations. You can even use Perfecting Payroll as a checklist to make sure your pay policies are in total compliance with state and federal law, and one step ahead of best practices. Join payroll expert Alice Gilman, Esq. to discover what you must do (and not do) to stay compliant, secure and organized with your employee pay process.

Workplace Communication
Webinar

The Growing Problem of Workplace Incivility

Squabbling employees, screaming managers, colleagues who never respond to emails, co-workers who send texts while you're talking to them… all these people seem to have forgotten the basic rules of courtesy and respect. Offensive behavior among colleagues carries a high price, because "civility" at work means more than just good manners. Respectful treatment creates the foundation for cooperation between individuals and collaboration among departments. When people are rude and disrespectful to one another, they are much less likely to share information, contribute helpful suggestions, or offer assistance with problems.

Employment Law
Webinar

FMLA Intermittent Leave: Compliance Workshop

Confused about how to manage employee requests for unscheduled, intermittent FMLA leave? Feel taken advantage of by employees who've learned to game the so-called "Friday-Monday Leave Act"? Stop feeling powerless in the face of FMLA abusers and confusing FMLA rules. Our promise: By the end of this webinar, you will feel much more comfortable and confident applying the FMLA in your workplace.

Employment Law
Webinar

Managing Within the Law: What Every Boss MUST Know About Workplace Law

Managers are your first line of defense to minimize exposure to lawsuits and government fines. Yet they often receive little-to-no training on the legal aspects of their jobs. This webinar is the perfect way to help supervisors understand the legal implications of their actions and how those actions could trigger lawsuits against your organization – and against them personally!

Employment Law
Webinar

The New Rules of Email: How to Prevent Liability and Manage Records

Since email became mobile, your risks have multiplied, led by overtime claims, off-the-clock work, data breaches and inappropriate content. Plus, HR pros face mounting confusion over the preservation, protection and production of business emails and other electronically stored information (ESI).E mployee email creates the electronic equivalent of DNA evidence, yet only 34% of organizations have email retention policies in place. And if your employees are working on their phones, you're risking a million-dollar FLSA lawsuit.

People Management
Webinar

Coaching Skills for Managers & Supervisors

In every management job, coaching challenges occur on a regular basis. New employees confront learning curves, seasoned staff members tackle unfamiliar tasks, and difficult employees create workplace problems. But since no one is born knowing how to be a coach, managers must learn the specific skills and techniques required to handle these situations effectively. Find out all the secrets to effectively coaching others to improved performance.

Office Administration
On Demand Training

Personnel Records: What to Keep, What to Toss

If you keep all your personnel records, you could be liable for not complying with the Federal Trade Commission’s “disposal rule,” which requires you to dispose of paper and electronic records in a reasonable way. If you keep nothing, you’re virtually guaranteeing that you’ll lose every legal battle. Get the rules for developing a lawsuit-proof records-retention policy for disciplinary documentation, performance evaluations, workplace investigations and medical data. You’ll reduce the clutter, streamline record retrieval and protect yourself in court.

People Management
Book

The Manager’s Handbook: 104 Solutions to Your Everyday Workplace Problems

The biggest challenge for managers? Managing your own workload. At last, there’s one resource that helps you do everything better. The Manager’s Handbook: 104 Solutions to Your Everyday Workplace Problems will help you manage better from day one. No lofty theories or buzzwords – just practical advice that helps you get the job done while staying out of legal trouble. Manage better – and become and even more valuable member of your management team.

Employment Law
Subscription

HR Specialist: Employment Law

Clear, common-sense employment law advice that cuts directly to the bottom line. An attorney may say what the law is – but the monthly issues of HR Specialist: Employment Law and its related weekly e-letters explain what managers and HR professionals should do that is both safe and practical in the real world of business.

People Management
Book

Performance Reviews: A complete how-to guide … with 79 appraisal forms and tools

No matter who’s giving them, performance reviews are just … difficult. It would be so great to get this headache under control … ease your management burden … free yourself to concentrate on things that really matter. Now you can, with Performance Reviews: A Complete How-to Guide. This resource is packed with the essentials you need to get your HR staff on track.

Office Administration
Book

59 Technology Tips for the Administrative Professional

As an administrative professional, you’re constantly pressed for time. And while you can’t add more hours to the day, there is a simple way to better manage your time: by advancing your skills on the programs you already use every day. Armed with 59 Technology Tips for the Administrative Professional, you’ll do more than harness the latest office technology to your advantage. You’ll enhance your value to the organization – and dramatically increase your marketability!

Employment Law
Book

FLSA Compliance Guide: A practical reference tool on wage-and-hour law

Many organizations aren't 100% sure about which employees are considered exempt from being paid overtime and which are nonexempt. The FLSA Compliance Guide has saved many confused and frustrated managers from expensive, unnecessary lawsuits involving not just overtime pay, but pay for travel time … inclement weather closings … even smoking breaks and jury duty, plus the gray areas of timekeeping and paying independent contractors.

People Management
Subscription

The HR Specialist

In addition to providing plain-English HR advice that tells readers what they can do, not just what they can’t do, monthly issues of The HR Specialist and its related weekly e-letters show HR professionals how to raise the profile of the HR function from the back office to the boardroom. Readers will find personal success by developing innovative solutions to general management problems.

Employment Law
Book

The Employer’s Practical Legal Guide: Plain language about current employment law

Protect your company with the comprehensive and easy-to-understand instructions in The Employer’s Practical Legal Guide. Prepared by top employment attorneys — then translated into plain language for business people — this must-have manual has everything you need to know to stop trouble before it starts … and limit the damage from innocent mistakes. More than 80 checklists and self-audit questionnaires help you target your company’s weak spots and correct them quickly.

Office Administration
Book

The Admin Pro Handbook: Tips and Solutions for Standout Assistants

You may know how to survive in today’s fast-paced admin world, but do you know how to thrive? You’re not the only admin to face the challenges you come across every day. Now you can learn how to tackle them from the people who have been where you are — other admins. You’ll learn how to master technology (before it masters you), work well with everyone and even advance your career. The Admin Pro Handbook is your own personal job coach!

People Management
Book

Bullet-Proof Your Employee Handbook

Is your employee handbook an open invitation to sue you? With Bullet-Proof Your Employee Handbook you’ll fix the 10 disastrous mistakes found in almost every employee handbook and protect your organization against today’s newest trends in litigation. You’ll avoid the “cookie-cutter” trap and the policy-procedure blur, and secure enough wiggle room so you don’t get pinned down in court. Stop wondering about how you might be vulnerable — order Bullet-Proof Your Employee Handbook today.

People Management
Subscription

Managing People at Work

People join companies, but they leave managers. Discover the tips, tricks and techniques you can use to motivate employees … banish negativity … recruit (and retain) top performers … and excel at managing people at work. Get management advice when you want it, the way you want it, with Managing People at Work.

Workplace Communication
Book

Difficult People at Work: How to deal with credit grabbers, tyrants, space cadets, saboteurs … and 20 other challenging personality types

Discover how to identify and manage the 24 most challenging personality types! Working with underhanded, self-centered and troublesome people can be infuriating. Difficult People at Work gives you proven, practical strategies you can use immediately to restore the balance of power, improve your own working environment and put problem people in their place.

People Management
Book

The Book of Company Policies

In today's highly regulated, litigious society, a single misstep can trigger lawsuits that blow away your company's morale, productivity and profitability. That's why you need clear and consistent policies on your organization's rules, standards and benefits. The Book of Company Policies offers expert guidance on what policies you need and how to write them ... communicate them ... and put them to work. You'll steer clear of potential legal landmines — helping your supervisors and managers save time and avoid daily hassles.

Office Administration
Subscription

Administrative Professional Today

The administrative professional’s guide to accelerated career development. Administrative Professional Today offers practical advice on office efficiency, politics, communication, time management, supervisory problems and technology. The monthly issues and weekly electronic forum give special attention to the changing duties of administrative professionals in today’s business environment.

People Management
Subscription

Leadership Briefings

By converting proven theories into practical advice, Leadership Briefings helps aspiring leaders learn how to make sound decisions that will raise productivity and fatten the bottom line; negotiate with vendors, competitors, employees and clients; innovate and inspire creativity in their teams; and delegate authority so that they can manage their time and achieve more at a higher level.

Office Administration
Subscription

Small Business Tax Strategies

Smart small business owners save thousands of dollars per year on their personal and business taxes by taking advantage of the legal loopholes that the government creates for their unique tax situation. Small Business Tax Strategies cuts through tedious tax code to reveal the bonanza of completely legal opportunities to grow personal wealth and secure an enjoyable retirement.

Employment Law
Book

FMLA Compliance Guide: Practical advice on managing family and medical leave

Compliance with the Family and Medical Leave Act (FMLA) is indeed costly and confusing. Take control with the quick and easy advice in this practical resource, updated with the 10 key changes you need to know in the FMLA’s revised regulations. You’ll learn what steps to take in hundreds of real-world situations, plus discover the 8 issues you must cover — in writing — with an employee requesting FMLA leave, whether you can legally fire someone who is on FMLA leave and an amazingly simple strategy that prevents employees from taking 24 weeks of back-to-back leave. The FMLA Compliance Guide is guaranteed to give you concrete answers to your most perplexing FMLA questions.

People Management
Book

HR Memos to Managers: 81 concise, customizable, training handouts for your supervisors

Do your managers have the HR know-how they need? Too often, employees are given managerial jobs based on their performance in non-managerial positions — not on their supervisory skills. Help them figure out the HR aspect of their job by downloading, customizing and distributing HR Memos to Managers. Your “good-faith” effort to train your managers on sexual harassment, retaliation, FMLA compliance and 80+ other tricky topics will go a long way with the courts. Protect your organization now and in the future with HR Memos to Managers.

People Management
On Demand Training

Hiring for Attitude

A study by Leadership IQ found that 46% of new hires are either fired or disciplined within their first 18 months. And in a staggering 89% of those cases, the reason for the action isn’t incompetence, but attitude. You can teach technical skills, but you can’t teach attitude. Hiring for Attitude helps you make great hires every time.

People Management
On Demand Training

Tough Talks: Scripts & Strategies for Difficult Employee Discussions

Tough Talks: Scripts & Strategies for Difficult Employee Discussions Managers and HR professionals are routinely forced to discuss those uncomfortable topics with employees. But most never learned how. Now you can, with Tough Talks: Scripts & Strategies for Difficult Employee Discussions. This insightful training offers realistic sample dialogues to help you sidestep potential awkwardness and conduct clear, direct discussions with employees. You’ll not only learn exactly what to say, but how to say it.

Employment Law
Book

Overtime, Compliance, and Other Tricky Pay Issues

A one-stop ready reference with all the answers on pay, overtime, compliance and related matters. Compliance and audit advice and counsel. Vetted by lawyers with years of experience in employment law, payroll and tax compliance. Tables, charts, checklists galore. Overtime, Compliance, and Other Tricky Pay Issues truly is career insurance for folks like you.

People Management
On Demand Training

Problem Employees: Coach ’em, Discipline ’em, and Turn ’em Around

How do you react when faced with poor-performing or disruptive employees? Don’t just stick your head in the sand and hope the situation improves. Learn practical, real-life tools to handle even the toughest problem employees from Problem Employees: Coach ’Em, Discipline ’Em, and Turn ’Em Around.

Employment Law
Book

Using Independent Contractors: Legal safeguards & compliance tips

When it comes to independent contractors, what you don’t know can hurt. Get step-by-step instructions on how to comply with IRS requirements without compromising your ability to make cost-effective hiring decisions. You’ll learn about the IRS’ 10-question test to determine classification, see a sample contract and review guidelines for 22 states with even stricter rules. Hire — or don’t hire — without fear!

People Management
On Demand Training

Regulating Employee Conduct On and Off the Job: Where to draw the line

Individuality can lead to a unique workplace, but restrictions on an employee’s expression can lead to discrimination and retaliation lawsuits… lower morale… and unwanted government attention. Regulating Employee Conduct On & Off the Job will help you learn exactly what you CAN and CAN’T do to regulate employees’ conduct – and how to satisfy the often-conflicting demands of the law.

Office Administration
Subscription

Payroll Legal Alert

Avoid potential penalties, fines and lawsuits by keeping current on payroll legislation and by clarifying important issues such as in-plan Roth IRA rollovers, FLSA compliance trouble areas, FSA/HAS reimbursements and the Health Care Tax Credit. Also included in Payroll Legal Alert are useful calendars and worksheets designed especially for payroll specialists.

People Management
On Demand Training

What to Say When You Discipline: 10 Phrases Every Manager Needs to Know

Disciplining employees requires a delicate balancing act. Push too hard and you alienate people. Tiptoe around the core issue and you confuse people. It’s never easy, and most managers never learned how. Now you can — with What to Say When You Discipline: 10 Phrases Every Manager Needs to Know. No interview is more difficult to tackle than a disciplinary one. When you know what to do and what to say, you can get all your employees back on track smoothly and efficiently. AND it’s easy once you know just 10 simple phrases.

Employment Law
On Demand Training

HR Forms & Documents Library

Can you reduce the amount of paperwork required of an HR professional? Unfortunately, no. Can you slash the time you spend on paperwork? Absolutely! The HR Forms & Documents Library helps you cover all your bases and protect against litigation, too.