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People Management
Webinar

Emergency Planning Workshop: Employer’s Risks & Responsibilities

“I never saw it coming,” is a common reflection on an emergency situation. It doesn’t mean you shouldn’t be prepared. As the COVID-19 pandemic has taught, any disruption to your business operations is possible. Get a detailed strategy on how to create an emergency contingency plan that helps you respond quickly and safely for both your workforce and business. Join employment lawyer Anniken Davenport for a new emergency planning workshop on September 22. In this 75-minute training session, you’ll learn what events to prepare for and how, plus tips on how to train your team for it.

Office Administration
Webinar

Motivation-Based Interviewing

Skills and passion are just two legs of the three-legged stool of great job performance. The other is attitude … and it may be the most important. Consider this stat: Among people who are disciplined or fired within the first 18 months on a job, a whopping 89% aren't punished for incompetence, but for a poor attitude (bad temperament, motivation or emotional issues), according to a Leadership IQ study. It would be great if you could somehow ask specific interview questions to identify candidates with the most passion, attitude and self-motivation for the job. Well, you can.

People Management
Webinar

Managing Political Speech and Activism: A Legal Guide for HR

America is as hyper-polarized as it has been since the Civil War. Your employees have opinions, and they're often loud ones – even on social media. But those opinions sometimes bump up against a variety of contradictory laws related to freedom of expression, civility of discourse, retaliation, claims of "protected concerted activity" and more. Are those actions legal? Do you understand your organization's rights and responsibilities? And where can you draw the line on employee expression?

Workplace Communication
Webinar

The Magnetic Manager: Becoming the Best Boss You Can Be

Your managers are more important now than ever. The double whammy of COVID and a crushing economy has left American workers distracted, worried and pulled in a million different directions at work and home. Managers won't learn good habits by continuing to repeat bad ones. They need training. Gather your management team to learn the secrets of becoming a "Magnetic Manager." This webinar is packed with practical, take-home information to immediately power-boost management skills so managers can become the boss no employee wants to leave.

Office Administration
Webinar

Payroll Fraud: How to Spot It & Prevent It

Especially in this rough economy, people are trying to rip off your company. And because labor is a company's largest expense, your payroll department is walking around with a huge target on its back. It's your job to know these risks … how to spot them … and how to prevent them. Payroll fraud isn't just about "buddy punching" and ghost employees. Discover the most common ways you are susceptible to fraud, and the steps you must take to prevent, detect and deter these scams. This includes the spike in scams rising from the new Paycheck Protection Program.

Workplace Communication
Webinar

HR Master Class: New Responsibilities for Stopping Harassment & Discrimination

As the fight for fair and equitable treatment takes center stage again in America, the spotlight reaches its light to the workplace. Are your managers and employees up to date on the expanding definitions of harassment and discrimination? Is your business prepared for an allegation – or worse, a lawsuit? Now’s the time to prioritize reviewing and updating policies to ensure your workplace (virtual and physical) is a safe and fair environment for everyone. Join us for a detailed overview of how new laws, politics and the pandemic have shifted the who, what and how of discrimination and harassment.

Office Administration
Webinar

Personnel Records: What to Keep, What to Toss

Maintaining personnel records used to be a whole lot simpler. Any HR department that wanted to be safe simply used a "keep everything" policy. But now, that strategy can cost you a lawsuit … and maybe more. If you keep everything, you could be violating federal rules on the "reasonable disposal of sensitive documents." But if you destroy the wrong document, you could also be damaging the company – and your career. Are you confidently up to date on the recent changes to recordkeeping management – including the new FFCRA recordkeeping rules relating to COVID-19 leave laws? The wrong decisions can trigger costly fines and leave you vulnerable to huge damages.

Employment Law
Webinar

Email Policy Compliance Workshop

In 2020, your company's email is more legally dangerous than ever. Simple email mistakes are triggering million-dollar jury awards. For example, when a Virginia company wrongly continued to delete emails even after an employee filed a lawsuit, a court slammed the company with a huge $2.75 million fine. The maze of employer rules and responsibilities relating to email content, monitoring, record retention, policies and best practices is staggering. And with employees working from home these days (and often on mobile devices), the risk of lawsuits and recordkeeping disasters is at an all-time high. Now is the time to understand all the federal and state laws governing your employees' electronic communications – at the office and employees' homes.

People Management
Webinar

Legal Documentation and Discipline: An HR Compliance Workshop

Discipline and terminations are two of the biggest flashpoints for legal trouble with your employees … and you're in real danger if you don't have the right documentation to support your decisions. But these days (with so many people working remotely) it's hard to provide the legally appropriate feedback, consequences and follow-through to employees who are displaying poor performance or toxic behavior. Gather your HR and management teams to discover the best-practice steps to handle performance issues today and (if needed) how to terminate a worker without any legal trouble.

Office Administration
On Demand Training

Personnel Records: What to Keep, What to Toss

If you keep all your personnel records, you could be liable for not complying with the Federal Trade Commission’s “disposal rule,” which requires you to dispose of paper and electronic records in a reasonable way. If you keep nothing, you’re virtually guaranteeing that you’ll lose every legal battle. Get the rules for developing a lawsuit-proof records-retention policy for disciplinary documentation, performance evaluations, workplace investigations and medical data. You’ll reduce the clutter, streamline record retrieval and protect yourself in court.

Employment Law
Book

The Employer Response to Coronavirus.

The coronavirus pandemic of 2020 has completely up-ended business as usual. As an HR professional, there’s a lot on your plate. Sending workers home … providing leave … keeping everyone safe … understanding the new legislation and policies. All while trying to maintain normal business operations. We know you’ve got about A LOT to think about and work through. That’s why we’ve put together a comprehensive guide for you. The Employer Response to Coronavirus: A Practical and Legal Approach to Employee Leave, Productivity, Safety and More covers all the pandemic-specific topics you need, all in one place. Compiled by our attorneys and HR experts, The Employer Response to Coronavirus is your go-to for all things related to your workforce and the pandemic.

People Management
Book

The Manager’s Handbook: 104 Solutions to Your Everyday Workplace Problems

The biggest challenge for managers? Managing your own workload. At last, there’s one resource that helps you do everything better. The Manager’s Handbook: 104 Solutions to Your Everyday Workplace Problems will help you manage better from day one. No lofty theories or buzzwords – just practical advice that helps you get the job done while staying out of legal trouble. Manage better – and become and even more valuable member of your management team.

Employment Law
Subscription

HR Specialist: Employment Law

Clear, common-sense employment law advice that cuts directly to the bottom line. An attorney may say what the law is – but the monthly issues of HR Specialist: Employment Law and its related weekly e-letters explain what managers and HR professionals should do that is both safe and practical in the real world of business.

People Management
Book

Performance Reviews: A complete how-to guide … with 79 appraisal forms and tools

No matter who’s giving them, performance reviews are just … difficult. It would be so great to get this headache under control … ease your management burden … free yourself to concentrate on things that really matter. Now you can, with Performance Reviews: A Complete How-to Guide. This resource is packed with the essentials you need to get your HR staff on track.

Office Administration
Book

59 Technology Tips for the Administrative Professional

As an administrative professional, you’re constantly pressed for time. And while you can’t add more hours to the day, there is a simple way to better manage your time: by advancing your skills on the programs you already use every day. Armed with 59 Technology Tips for the Administrative Professional, you’ll do more than harness the latest office technology to your advantage. You’ll enhance your value to the organization – and dramatically increase your marketability!

Employment Law
Book

FLSA Compliance Guide: A practical reference tool on wage-and-hour law

Many organizations aren't 100% sure about which employees are considered exempt from being paid overtime and which are nonexempt. The FLSA Compliance Guide has saved many confused and frustrated managers from expensive, unnecessary lawsuits involving not just overtime pay, but pay for travel time … inclement weather closings … even smoking breaks and jury duty, plus the gray areas of timekeeping and paying independent contractors.

People Management
Subscription

The HR Specialist

In addition to providing plain-English HR advice that tells readers what they can do, not just what they can’t do, monthly issues of The HR Specialist and its related weekly e-letters show HR professionals how to raise the profile of the HR function from the back office to the boardroom. Readers will find personal success by developing innovative solutions to general management problems.

Employment Law
Book

The Employer’s Practical Legal Guide: Plain language about current employment law

Protect your company with the comprehensive and easy-to-understand instructions in The Employer’s Practical Legal Guide. Prepared by top employment attorneys — then translated into plain language for business people — this must-have manual has everything you need to know to stop trouble before it starts … and limit the damage from innocent mistakes. More than 80 checklists and self-audit questionnaires help you target your company’s weak spots and correct them quickly.

Office Administration
Book

The Admin Pro Handbook: Tips and Solutions for Standout Assistants

You may know how to survive in today’s fast-paced admin world, but do you know how to thrive? You’re not the only admin to face the challenges you come across every day. Now you can learn how to tackle them from the people who have been where you are — other admins. You’ll learn how to master technology (before it masters you), work well with everyone and even advance your career. The Admin Pro Handbook is your own personal job coach!

People Management
Book

Bullet-Proof Your Employee Handbook

Is your employee handbook an open invitation to sue you? With Bullet-Proof Your Employee Handbook you’ll fix the 10 disastrous mistakes found in almost every employee handbook and protect your organization against today’s newest trends in litigation. You’ll avoid the “cookie-cutter” trap and the policy-procedure blur, and secure enough wiggle room so you don’t get pinned down in court. Stop wondering about how you might be vulnerable — order Bullet-Proof Your Employee Handbook today.

People Management
Subscription

Managing People at Work

People join companies, but they leave managers. Discover the tips, tricks and techniques you can use to motivate employees … banish negativity … recruit (and retain) top performers … and excel at managing people at work. Get management advice when you want it, the way you want it, with Managing People at Work.

Workplace Communication
Book

Difficult People at Work: How to deal with credit grabbers, tyrants, space cadets, saboteurs … and 20 other challenging personality types

Discover how to identify and manage the 24 most challenging personality types! Working with underhanded, self-centered and troublesome people can be infuriating. Difficult People at Work gives you proven, practical strategies you can use immediately to restore the balance of power, improve your own working environment and put problem people in their place.

People Management
Book

The Book of Company Policies

In today's highly regulated, litigious society, a single misstep can trigger lawsuits that blow away your company's morale, productivity and profitability. That's why you need clear and consistent policies on your organization's rules, standards and benefits. The Book of Company Policies offers expert guidance on what policies you need and how to write them ... communicate them ... and put them to work. You'll steer clear of potential legal landmines — helping your supervisors and managers save time and avoid daily hassles.

Office Administration
Subscription

Administrative Professional Today

The administrative professional’s guide to accelerated career development. Administrative Professional Today offers practical advice on office efficiency, politics, communication, time management, supervisory problems and technology. The monthly issues and weekly electronic forum give special attention to the changing duties of administrative professionals in today’s business environment.

People Management
Subscription

Leadership Briefings

By converting proven theories into practical advice, Leadership Briefings helps aspiring leaders learn how to make sound decisions that will raise productivity and fatten the bottom line; negotiate with vendors, competitors, employees and clients; innovate and inspire creativity in their teams; and delegate authority so that they can manage their time and achieve more at a higher level.

Office Administration
Subscription

Small Business Tax Strategies

Smart small business owners save thousands of dollars per year on their personal and business taxes by taking advantage of the legal loopholes that the government creates for their unique tax situation. Small Business Tax Strategies cuts through tedious tax code to reveal the bonanza of completely legal opportunities to grow personal wealth and secure an enjoyable retirement.

Employment Law
Book

FMLA Compliance Guide: Practical advice on managing family and medical leave

Compliance with the Family and Medical Leave Act (FMLA) is indeed costly and confusing. Take control with the quick and easy advice in this practical resource, updated with the 10 key changes you need to know in the FMLA’s revised regulations. You’ll learn what steps to take in hundreds of real-world situations, plus discover the 8 issues you must cover — in writing — with an employee requesting FMLA leave, whether you can legally fire someone who is on FMLA leave and an amazingly simple strategy that prevents employees from taking 24 weeks of back-to-back leave. The FMLA Compliance Guide is guaranteed to give you concrete answers to your most perplexing FMLA questions.

People Management
Book

HR Memos to Managers: 81 concise, customizable, training handouts for your supervisors

Do your managers have the HR know-how they need? Too often, employees are given managerial jobs based on their performance in non-managerial positions — not on their supervisory skills. Help them figure out the HR aspect of their job by downloading, customizing and distributing HR Memos to Managers. Your “good-faith” effort to train your managers on sexual harassment, retaliation, FMLA compliance and 80+ other tricky topics will go a long way with the courts. Protect your organization now and in the future with HR Memos to Managers.

People Management
On Demand Training

Hiring for Attitude

A study by Leadership IQ found that 46% of new hires are either fired or disciplined within their first 18 months. And in a staggering 89% of those cases, the reason for the action isn’t incompetence, but attitude. You can teach technical skills, but you can’t teach attitude. Hiring for Attitude helps you make great hires every time.

People Management
On Demand Training

Tough Talks: Scripts & Strategies for Difficult Employee Discussions

Tough Talks: Scripts & Strategies for Difficult Employee Discussions Managers and HR professionals are routinely forced to discuss those uncomfortable topics with employees. But most never learned how. Now you can, with Tough Talks: Scripts & Strategies for Difficult Employee Discussions. This insightful training offers realistic sample dialogues to help you sidestep potential awkwardness and conduct clear, direct discussions with employees. You’ll not only learn exactly what to say, but how to say it.

Employment Law
Book

Overtime, Compliance, and Other Tricky Pay Issues

A one-stop ready reference with all the answers on pay, overtime, compliance and related matters. Compliance and audit advice and counsel. Vetted by lawyers with years of experience in employment law, payroll and tax compliance. Tables, charts, checklists galore. Overtime, Compliance, and Other Tricky Pay Issues truly is career insurance for folks like you.

People Management
On Demand Training

Problem Employees: Coach ’em, Discipline ’em, and Turn ’em Around

How do you react when faced with poor-performing or disruptive employees? Don’t just stick your head in the sand and hope the situation improves. Learn practical, real-life tools to handle even the toughest problem employees from Problem Employees: Coach ’Em, Discipline ’Em, and Turn ’Em Around.

Employment Law
Book

Using Independent Contractors: Legal safeguards & compliance tips

When it comes to independent contractors, what you don’t know can hurt. Get step-by-step instructions on how to comply with IRS requirements without compromising your ability to make cost-effective hiring decisions. You’ll learn about the IRS’ 10-question test to determine classification, see a sample contract and review guidelines for 22 states with even stricter rules. Hire — or don’t hire — without fear!

People Management
On Demand Training

Regulating Employee Conduct On and Off the Job: Where to draw the line

Individuality can lead to a unique workplace, but restrictions on an employee’s expression can lead to discrimination and retaliation lawsuits… lower morale… and unwanted government attention. Regulating Employee Conduct On & Off the Job will help you learn exactly what you CAN and CAN’T do to regulate employees’ conduct – and how to satisfy the often-conflicting demands of the law.

Office Administration
Subscription

Payroll Legal Alert

Avoid potential penalties, fines and lawsuits by keeping current on payroll legislation and by clarifying important issues such as in-plan Roth IRA rollovers, FLSA compliance trouble areas, FSA/HAS reimbursements and the Health Care Tax Credit. Also included in Payroll Legal Alert are useful calendars and worksheets designed especially for payroll specialists.

People Management
On Demand Training

What to Say When You Discipline: 10 Phrases Every Manager Needs to Know

Disciplining employees requires a delicate balancing act. Push too hard and you alienate people. Tiptoe around the core issue and you confuse people. It’s never easy, and most managers never learned how. Now you can — with What to Say When You Discipline: 10 Phrases Every Manager Needs to Know. No interview is more difficult to tackle than a disciplinary one. When you know what to do and what to say, you can get all your employees back on track smoothly and efficiently. AND it’s easy once you know just 10 simple phrases.

Employment Law
On Demand Training

HR Forms & Documents Library

Can you reduce the amount of paperwork required of an HR professional? Unfortunately, no. Can you slash the time you spend on paperwork? Absolutely! The HR Forms & Documents Library helps you cover all your bases and protect against litigation, too.

Office Administration
Book

Payroll Compliance Handbook

With our new and updated Payroll Compliance Handbook, you’ll quickly and easily find answers to all of your nagging payroll questions. This handy reference is written in plain English – no legal gobbledygook here – so you can quickly understand what you need to do to stay in compliance, improve efficiencies and avoid costly payroll errors. Each chapter focuses on a specific aspect of payroll management and compliance… and every issue of payroll compliance you need to know is addressed.