Learn practical strategies and dialogue for handling the most awkward discussions.

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Tough Talks:
How to Conduct Difficult Employee Discussions

Foul language ... offensive behavior ... poor work habits ... inappropriate attire ... tardiness ... personal hygiene.

These types of discussions are the most difficult for HR professionals and department managers to have. But most people have never learned how.

Now you can.

Tough Talks will arm you with the words and actions to handle awkward discussions and defuse delicate—and sometimes legally risky—situations. Learn how to sidestep potential embarrassment and conduct clear, direct discussions with employees.

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In this 75-minute interactive webinar, Allison West, a noted nationwide expert on employment practices, will give you practical examples, strategies and new techniques to use in those tough, but necessary, conversations to avoid an escalation and potential lawsuit.

For example, you will discover the best approaches to handle employees who:

  • Spread negativity and drive down morale
  • Take excessive smoking breaks
  • Use vulgar or foul language
  • Engage in conduct they don't know is bothering co-workers
  • Have personal hygiene or odor issues
  • Constantly inject religion or politics into the workplace 
  • Have been accused of harassing conduct
  • May need discipline but are otherwise solid performers
  • And many, many more

Plus, you'll be able to pose your specific dilemma to Ms. West during the interactive Q&A session.

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This workshop is the ultimate guide for HR professionals and supervisors who need some guidance on what to say after "Got a minute?" You'll learn practical strategies and dialogue for handling even the most awkward discussions.

Stop taking the path of least resistance and start tackling those sticky issues head-on today.

Pat DiDomenico
Pat DiDomenico
Editorial Director, Business Management Daily

P.S. Two Early-Bird Bonus Gifts. The first 50 people who sign up for this webinar will receive our best-selling special report, Difficult People at Work, which teaches you how to identify and manage the most challenging personality types. Plus, you'll receive our popular advisory, Overcoming Negativity in the Workplace, a 20-page report full of practical tips for turning any negative attitude around. They're yours free—IF you register today!

P.P.S. Your satisfaction is unconditionally guaranteed. If Tough Talks fails to meet your needs in any way, we will refund 100% of your tuition—no hassles, no questions asked. Your conference materials and Early-Bird Registration Bonuses are yours to keep.

Register now

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Date: Tuesday, Jan. 15
Time: 1 to 2:15 p.m. ET

Early Registration Bonus:

The first 50 people who sign up for this webinar will receive our best-selling special report Difficult People at Work. Stop stewing over the manipulators, goof-offs and control freaks. Start identifying — and managing — the 24 most challenging personality types. Free with your early registration!

Second free bonus gift:

In addition, you'll receive our popular advisory, Overcoming Negativity in the Workplace. Just like one bad apple spoils a barrel, one employee with a negative attitude can bring down an entire team. It pays to turn negative attitudes around. You can banish negativity from your workplace with the practical tips and tactics in this 20-page report.

About Your Speaker:

Allison West, Esq., SPHR, is the founder of Employment Practices Specialists, a training and consulting firm based in California. She uses her employment law background and vast knowledge of HR practices to help employers prevent and resolve employment claims. Allison is a sought-after trainer and speaker known for her dynamic presentation style. Her presentations have been featured at the Society for Human Resource Management’s annual conference.

Who Should Attend:

  • HR professionals
  • Supervisors and managers
  • Executives
  • Office managers
  • Business owners

Since this is a webinar, you and your entire staff can attend in the comfort of your office or conference room for one low price! You may include as many people as you wish while listening on a single phone line.

Pricing Options:

Unlimited number of participants at one site. Contact us for multi-site discounts.

Webinar: $197
CD & Video Recording(mp4): $197
Webinar, CD & Video Recording(mp4): $297

Can't attend webinar event? We'll reserve a CD & Video Recording in your name.

How do webinars work?

Your no-risk guarantee...

Credit Hours:

This event has been approved for 1.25 credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI).

"The use of this seal is not an endorsement by HR Certification Institute of the quality of the program. It means that this program has met HR Certification Institute's criteria to be pre-approved for recertification credit."

This event is certified for credit hours toward the American Society of Administrative Professionals’ (ASAP) Professional Administrative Certificate of Excellence (PACE). For more information, visit www.asaporg.com.


This event is sponsored by:
Business Management Daily
7600A Leesburg Pike, West Building, Suite 300 • Falls Church, VA 22043-2004
(800) 543-2055 • Customer@BusinessManagementDaily.com