Question: “I manage a group of four women who bicker constantly. They are quick to “cop an attitude” and get defensive about stupid little things. To...
Tricks with tables to save you some cutting and pasting when your data doesn't come in the way you expect it. Data to tables, tables to text and sorting data NOT in a...
In September 2008, El Paso Police Department Assistant Chief of Staff Diana Kirk filed a lawsuit charging the city with discrimination and retaliation. Now the El Paso...
It’s pretty obvious that you should not fire an employee who just filed a discrimination claim. But is that rule sealed in cement? One court recently said,...
Lots of employers have no-fault attendance policies, which allow a certain number of unexcused absences without any documentation and then punish employees who go...
Believe it or not, some employees are under the impression they can use FMLA leave during the summer months to care for their minor children instead of sending them to...
A federal court has held that, under certain circumstances, the ADA may obligate an employer to accommodate an employee’s disability-related difficulties in...
Imagine typing only about half of what you do now. Keyboard shortcuts may seem like more trouble than they’re worth. But once discovered and practiced, shortcuts...
Have an important meeting coming up? Need some etiquette and protocol tips to help you shine? It really is all about how you present yourself. Self-promotion is key in...
Question: “Does having a CAP or any administrative assistant certification mean a better position or salary, and does it help when seeking new employment? If it...
While it is never okay for employers to make disparaging comments about an employee's age (or any other personal characteristic, for that matter), not all age-related...
Low morale can easily creep into a department without supervisors realizing it. But once it’s there, it’s hard to root out. Check every day to make sure...