How to stay calm at work

  • April 23, 2024

Sophia goes over her notes one last time before heading to bed. She wants the presentation tomorrow to go well, and she knows falling back on what she rehearsed will...

Cross Training Employees: Examples and Plans

  • March 04, 2024

Smart organizations realize that time spent cross-training employees yields a substantial return on investment. Benefits of cross-training – defined as teaching...

How to proofread an email: 7 foolproof steps

  • February 19, 2024

Whether a mailed formal letter or a DM through social media, all correspondence leaves an impression. Email is no exception. Poorly written emails can make recipients...

How to handle a passive aggressive employee

  • February 05, 2024

Following the retirement of a colleague, Angela thoroughly expected the company to name her as the new executive secretary to the organization’s vice president....

How to help an employee who’s burned out

  • January 23, 2024

Prior to coming on board as the new departmental manager, Andrew heard a great deal about an employee named Kristen. When he looked over past performance reviews to get...

Fun onboarding questions for new hires

  • December 28, 2023

“What is your dream vacation?” “What game or movie universe would you most like to live in?” “If you didn’t have to sleep, what would you do with the extra...