There are some things employers just can’t do, no matter what a senior manager may want. For example, you can’t punish a good employee for pointing out...
The 11th Circuit Court of Appeals has approved new grounds for discrimination lawsuits. It recently ruled that employees who file discrimination complaints can sue for...
Here’s a warning to employers that use a progressive disciplinary system: Follow it—for everyone. Cutting the process short except for good, solid reasons...
When an employee tells her supervisor she has a disability that makes it hard for her to get to work on time, it’s critical to factor that into any decision to...
Simply comparing the average age of workers before and after a RIF can make it look like age bias played a part in deciding who kept or lost their jobs. Laid-off...
The courts—which have been slammed with retaliation lawsuits—have begun narrowing what they consider retaliation. For example, the 7th Circuit has ruled...
Placing an employee on forced leave can form the basis for a lawsuit, according to a recent 7th Circuit Court of Appeals decision. That’s true even if the forced...
The FMLA is difficult to administer, especially now that it has been amended to include additional time off in connection with military service. Plus, new FMLA...
Culture matters. It affects both performance and outcomes. A quick review of early American history shows a parallel between building a house then and building an...
One of the only legally secure ways to protect your company from hostile work environment lawsuits is to provide clear steps for employees to complain. Then...
Does swearing energize employees and demonstrate passion? Or does it cast a manager as out-of-control and unprofessional? Generally, the answer is the latter, say...
Title VII of the Civil Rights Act prohibits employers from using an individual's race, color, national origin, religion, or sex as a basis for decisions on hiring,...
After a diagnosis, patients at the Mayo Clinic meet with a team of specialists who help them understand what’s happening so they can decide about treatment...
Do you know how hard it is to keep a low employee turnover rate at a call center? Pretty hard, apparently. In the United States, roughly half of call center employees...
Periodically, Excel seems unwilling to let you change your mind when you accidentally get two different date formats in a column. Sometimes, it’s as easy as...
Tap into the power of training and development by trying these five tips. They’ll help you make the most of limited resources, and they’re sure to improve employee...
You’ve probably seen reverse leadership in action: when someone not in a formal leadership role demonstrates great leadership ability, Scott Edinger,...
Managing FMLA intermittent leave can be vexing, but employers do have some tools to combat leave abuse. One of the most important is FMLA certification. Here are four...
Natural and man-made disasters can befall any region, state, city or individual organization. A disaster does not just mean a hurricane or a 9/11; a fire contained to...
