Many lawsuits result from relatively small, manageable disputes that weren’t dealt with directly, often because HR simply didn’t know what to do or feared making it worse. Here are my favorite strategies for dealing with disruptive conflict, based on the book Resolving Conflicts at Work by Kenneth Cloke and Joan Goldsmith.
Our workplace conflict resolution strategies will show you how to handle employee conflict by suggesting conflict management activities
Conflict management styles vary, but whatever approach you choose in dealing with employee conflict, our advice will help you in conflict resolution in the workplace.
As hard as it is to listen to two co-workers arguing, it’s even worse when people keep their opinions to themselves. Creative tension happens when people share constructive differences of opinion, which can ultimately lead to better work. Of course, not all arguing is constructive or productive. Here’s how to tell whether you should step in to defuse bickering:
Recent workplace shootings in Orlando, Fla., and Fort Hood serve as powerful reminders that employers must heed signs that an employee could act out and harm co-workers or supervisors. There were 768 violence-related deaths in the workplace in 2008. Despite those disturbing numbers, many employers stick their heads in the sand. They put their assets and employees at risk by gambling that “it couldn’t happen here.”
Do women have to be better than men to succeed in the workplace? Nearly half (45%) of all working women answered “yes” in a survey by Cisco and Gender IQ. Only 26% of men agreed with the statement. Other findings:
Time to debunk five common myths about motivating employees. For example: Motivating with money—recognition and status work better. And giving nonwork rewards (breaks and free toys) says and does nothing about the quality of employees' efforts ...
Disputes between co-workers and between employees and their bosses are almost inevitable—which is why every HR professional must know how to gather the necessary facts to find out what’s going on. Whether it is a small inquiry or a weighty investigation into serious allegations of misconduct, being deliberate and intentional about an investigation will create a more helpful and less disruptive process.
True or false: Employees are either creative or they’re not—creativity isn’t a skill you can teach. False. Managers can play a key role in creating an environment in which employees will want to look for new ideas. Share this article with your supervisors to help tap employee creativity.
Move over, Google. Microsoft grabs tech headlines this month by adding zippy new features to its Internet Explorer browser. Here are four cool tricks that will save time for you and your employees.
It’s late, and you’re chained to your desk finishing work your boss needs first thing in the morning. The two colleagues who were helping with the project? Long gone. Don't get stuck going it alone like that again. These four tips will help you manage co-workers who drop the ball.
Soon after Gary Lizalek was hired at a Wisconsin medical firm, he informed the company that he believed, as a matter of religious faith, that he was three separate beings. The company fired all three Lizaleks. He sued, saying the company failed to accommodate his religious beliefs.