Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Being part of a team of equals doesn’t mean individual members lack accountability to each other, Vertical­­­Response CEO Janine Popick writes. Popick offers these tips to help you get results from co-workers when you’re responsible for a shared outcome.

First impressions are important, but still may leave you fairly forgettable in the eyes of your new contact. To cement a good first impression, you need a great second impression, Geoffrey James writes. He explains how in five simple steps.

Research shows workers waste an average of more than 2½ hours a week in unnecessary meetings. The reason is Parkinson’s Law: the amount of time given for a task is the amount of time it will take. If given 30 minutes to give a presentation, it will take 30 minutes.

Are there some workplace tasks that need to be done but are just too much to ask of an admin? That’s what one reader asked recently on the Admin Pro Forum.

It’s easy to ponder the possibilities with other employers when you’re bored with your job. So how do you beat back boredom and find contentment at work? That’s what one reader asked recently on the Admin Pro Forum.

These days, everyone has a hard time focusing. But when it’s the boss who’s afflicted with a short attention span, an administrative professional must take steps to ensure work moves forward and things get done. Here’s how to handle a distracted boss.

If you spend all day working on your computer, your wrists may be at risk for carpal tunnel syndrome. Drake Baer offers tips on how to keep it at bay.
Quotation marks are an important part of your writing, but are you using them correctly with other punctuation? There are some potentially confusing rules, but you need to get them right to make sure people understand what you’re saying.
Who are the powerful administrative assistants behind the best advertising agencies? Alexandra Bruell gives you a behind-the-scenes look at five powerful ad agency admins.

When you need a simple answer fast, can you beat communicating via instant messaging? That’s what one reader asked recently on the Admin Pro Forum.

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