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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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During delicate conversations when you address sensitive issues with employees, it’s the subtle things that count. Beware of seemingly minor but disruptive listening patterns that can inflame a conflict.
Invest in your professional de­­vel­­opment with these tips from Miriam Salpeter, founder of Keppie Careers.
Administrative professionals are vital to the success of the oil and gas industry, says Brittney Valenzuela, at Kelly Services. It’s no wonder these admins are in high demand.
If you’re unhappy with a co-worker’s behavior and aren’t sure whether reporting the person would be telling or tattling, ask yourself these four questions.
Say “ummm” no more ... Be nice or your company will pay the price ... Bigger is better when it comes to coffee cups.
“Can I help you with that?” asks your colleague as you struggle to load an ink cartridge into the printer. If your co-worker says it in a sincere tone, you’re grateful for the offer. But that same question delivered in a sarcastic or exasperated manner leaves you feeling irritated. If you want clarity and connection, pay attention to the following four vocal components.

The future is uncertain, but with some foresight you can increase your chances of being happy in it, Lifehack’s Chris Ellis writes. The secret is to focus on who you want to be in the future and to take steps to become that person each day. Here are some ways Ellis suggests you can do just that.

If you received a promotion and suddenly found yourself supervising people who were your peers the day before, would you know how to break the ice and make a smooth transition?
Sharon Salzberg is an author, meditation in­­struc­­tor and founder of the Insight Medi­­­­ta­tion Soci­­ety. Recently, she answered questions about how administrative professionals can find more happiness in their work.

Do you feel like it’s high time you started making more money? Are you trying to build up the confidence to initiate a conversation about your compensation? If so, you may be wondering what to say and how to say it.

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