Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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When you meet someone for the first time, ask the right questions to create instant rapport and build a foundation for a long-lasting relationship.
Adopt these science-backed approaches to become more influential.
Planning a sales presentation that needs to knock the socks off the client (and your manager)?
When you have a co-worker whose chattiness is affecting productivity, nip it in the bud with this advice.
Taking a beat to process what a person said before you respond—rather than thoughtlessly reacting—can save you some hassle.
To inspire new employees, share stories about their co-workers—not their leaders.
The more people rely solely on technology to communicate, the fewer opportunities they have to build rapport and, ultimately, trust with co-workers.
Here are tips on how to offer people a realistic view of the facts, without totally squashing their morale.
Gretchen Rubin, who wrote The Happiness Project and has a weekly podcast, suggests that each year we choose a theme: a one-word theme or short phrase that represents the new year ahead. What might be your word for 2017?
If you spent the past year scrambling to complete your work and wishing for more time, these three behaviors are likely to blame.
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