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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Calling out co-workers through gossip or banter is “sludge,” and it’s one of the most significant bar­riers to having a positive and fulfilling workplace, write Cali Ressler and Jody Thompson, authors of Why Work Sucks. Take their tips for eliminating sludge and create a happier place to work.
Lynn Gaertner-Johnston is a writing instructor who has helped thousands of employees and man­­agers im­­­­prove their business writing skills. She’s also the author of the Better Writing at Work monthly newsletter. We spoke to her about the importance of great business writing and bad email behaviors that admins should avoid.
It’s important to speak with authority on the job and in other professional settings, but it isn’t always easy to do. If that’s something you struggle with, take these tips from Practically Perfect PA’s Nicky Christmas.
Research shows that young girls who are smarter-than-average tend to believe their abilities are innate and can’t be changed, whereas young boys are more likely to be­­lieve they can learn something by persevering and re-doubling their efforts. What challenge would you undertake if you em­­braced the truth that through your efforts you could find success?
A healthy body resists illness better and contributes to a healthy mind. Dietician Anita Mirchandani recommends four fitness trends to help motivate you to work out.
There are endless tips and tricks to mitigate the effects of stress, but what if you could shift your stress mindset altogether? A technique called “adding the opposite” can help you do just that, writes Lea McLeod, founder of The Job Success Lab.
Building a powerful LinkedIn network takes more than taking a great headshot for your profile and projecting a friendly attitude. Marketing entrepreneur Kevin Daum offers these tips for what else you should be doing.
People with strong conversational intelligence have the power to connect and build trust, says Judith Glaser, author of Conversational Intelligence: How Great Leaders Build Trust & Get Extra­­ordinary Results. She offers five ways to improve your conversational-intelligence skills.
Criticism can cut deep, but it doesn’t have to be crippling. Take back your power and learn how to accept criticism without crying, with these tips from Nicki Krawczyk.
Next time you find yourself in a standoff, exert influence and come to an amicable solution with these five tips from Bob Burg, author of Ad­­ver­­saries Into Allies.
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