Q. I'm training a new team member, and every time I clarify or correct something she has done, she immediately becomes defensive and short with me. How should I give her direction so it doesn't spark a defensive reaction? What should I do when she reacts that way?
Professional office etiquette isn’t as simple as it once was. Now there’s email etiquette, office meeting etiquette, and more.
Business Management Daily’s business etiquette tips will help you main professional etiquette at all times. Our office etiquette tips will help you put your best foot forward.
Your co-worker gets handed a pink slip, and now you feel awkward. So awkward, in fact, that you’re tempted to do nothing. But that’s the last thing you should do. Here's how to deal with the situation:
If reaching for reference materials in your office requires moving a handful of beads you brought back from Mardi Gras, your personality may be overpowering your professional image. Personalizing our office space is tempting, but everyone should strike a balance.
Knowing whether or not to tell your CEO that he has spinach stuck in his teeth is one sure test of your etiquette skills. (Answer: Tell him, but discreetly.) How would you handle the following two difficult or embarrassing situations?
If you've noticed a lack of "cubicle etiquette" around the office lately, distribute the following "good neighbor" checklist to your co-workers. Example: Don't be an office prairie dog. Instead of popping your head over the top of a partition, walk around it to see your neighbor.
Your boss asked you to prepare a spreadsheet for a meeting the next day. It took a couple of hours and some shuffling of priorities, but you did it. When you arrive at the meeting, though, your boss handed you a spreadsheet that someone else created. Should you tell your boss how frustrated you are?
If your boss is typical, he’s looking for ways to tell the team “thanks.” Appreciation is one of the few, affordable ways to retain and motivate. Help him put sentiments down on paper with these tips:
Whether you're dining with peers at a convention or meeting with a vendor, lunch etiquette can keep you from marring your image with a faux pas. Here are five etiquette rules for business meals ...
If you find yourself muddled in crisis, shake off the shock, orient yourself and start looking for solutions—fast. Here's how:
More pink slips are on the horizon. According to outplacement firm Challenger Gray & Christmas, 1 million more job cuts are likely in 2009. But, there's a silver lining among all the dark clouds of this recession, says the firm's chief executive, John Challenger, and it's this: Layoffs can be good news, in a strange way.