Ben Franklin’s 4 rules of conduct

  • June 01, 2004

After being burned a few times early in life by “rogues of dubious character,” Benjamin Franklin started finding himself more attracted to practical,...

Bada bing! Leadership, Tony Soprano-style

  • June 01, 2004

It may strike you as odd that someone could see fictional TV mobster Tony Soprano as a leader, even though his character is quite literally a “boss.”

Critical negotiation factors

  • May 01, 2004

Don’t overlook this critical factor when you’re negotiating: how the other person feels about the issue at hand.

Become a connoisseur of people’s ideas

  • April 01, 2004

For you to lead in a competitive environment, you have to choose the best people, have the best information and recognize and support the best ideas.

Fight the onset of reckless leadership

  • April 01, 2004

Left unchecked, the same qualities that drive leaders to the top will assure their downfall. To survive at that altitude, you have to throw off certain dangerous habits.

Even Eleanor Roosevelt needed mentors

  • March 01, 2004

 Eleanor Roosevelt set the standard for today’s strong, visible first lady. But she had help along the way from at least two mentors.

Shackleton’s secret: ability to adapt

  • January 01, 2004

Sir Ernest Shackleton never did get to walk across the South Pole. The explorer’s huge ego had betrayed him when he set off for Antarctica in the dead of winter,...

Show real empathy, not fake concern

  • July 01, 2000

Most employees see through a boss who communicates like an actor playing a role. If you seem canned, you’ll lose chances to build rapport and credibility

Test for poise

  • May 01, 2000

If you have doubts about job candidates, say near the end of the interview, “I question whether you’re qualified for this job."

Coping with a chaotic workplace

  • November 01, 1999

Q. I started a new job five months ago. It’s the first place I’ve worked where people routinely yell, scream and slam doors—it’s the corporate...

Lead or lay back?

  • November 01, 1999

“Know your place” can sound like an insult. But when you’re on a team, it’s excellent advice.

I’m Dead. Now What?

  • March 01, 1999

When U.S. Commerce Secretary Ron Brown and some senior executives died in a plane crash a few years ago, I remember thinking, “Those CEOs better have good...

When you overtake your mentor

  • September 01, 1998

The most talented go-getters often find older, wiser mentors to guide them early in the careers. But as more young managers ascend to the executive suite while still in...

5 traits of career climbers

  • November 01, 1997

With all the mystery that surrounds getting ahead, there really are only five ingredients you need to accelerate onto the fast track, says Susan Marshall, a leadership...