Suffering a boss who doesn’t suffer fools

  • March 30, 2017

Q. I just accepted a midlevel manager job. Yesterday, I met with a senior vice president who I’ll have to work with regularly. He said, “I don’t suffer...

Hire SWANS and let them swim

  • March 29, 2017

Surround yourself with people who are smarter than you. The return on investment will be extraordinary.

Performance reviews: a two-way street

  • March 23, 2017

Performance reviews are an excel­lent time to exchange important information with employees. But to be effective, there must be a genuine exchange.

Get employee buy-in on job descriptions

  • March 15, 2017

Do you have current job descriptions for every position on your team? If they're more than six months old, you may have a lot to gain by updating them.

Bring Lean methodology into work

  • March 13, 2017

Lean methodology was adapted from the Toyota Pro­duction System and focuses on the elimination of waste within work.

Why and how to encourage snitching

  • March 03, 2017

Do you encourage “whistle-blowing”? You should. Your employees are likely to witness unethical behavior that could sink your organization.