“A change agent,” write the authors of Who Took My Pen ... Again?, “has the courage to see things that are and know they could be better, and to see...
Pre-employment tests can help pinpoint ideal candidates for hiring. But they can also spark employee discrimination lawsuits if employers don't follow employment law...
By definition, a leader has to be out front. That’s why in hindsight it’s so easy to see how Peter Drucker, the foremost management guru of the 20th...
Question: “Like many companies, mine differentiates between sick time and personal time. Sometimes, I wake up in the morning and just feel like spending the day at...
It’s perfectly legitimate to prohibit recreational travel during any approved, paid sick leave. If you also happen to substitute paid sick leave for unpaid FMLA...
Under the Uniformed Services Employment and Reemployment Rights Act, employees called to active military service are entitled to return to their jobs....
The first step to controlling overtime costs is to establish a sound policy forbidding unauthorized extra work for hourly employees. But a “no unauthorized...
Here’s a lesson learned from an employer that responded correctly when an employee complained about sexual harassment. Not only did it conduct a thorough...
Employees who quit and sue have a tough case to make if they allege they had no choice but to quit because conditions were so terrible. First, they must demonstrate...
Earlier this year, the EEOC published Veterans and the Americans with Disabilities Act (ADA): A Guide for Employers. In the guide, the EEOC asks the...
Question: “What can be done about a co-worker who likes to play practical jokes? He thinks it’s funny to create fictitious emails with rude comments,...
The entitlement mentality comes in all colors of the rainbow, from employees complaining if they have to work late, demanding perks, wanting to be consulted before any...
Shuffling candidates between one-on-one interviews with different managers is time consuming and can produce assessments that are vastly different or inaccurate....
Question: “I’m trying to come up with some fresh, unusual icebreakers for our interoffice admin meetings. Going around the room introducing ourselves and...
Named ranges, which substitute a user-specified name for data in a range of cells, make data entry easier, formulas simpler to name, and cells a cinch to locate.
Nothing conveys urgency and efficiency like being on your feet during a daily meeting. Stanford Business School professor Bob Sutton observed this as he was co-writing...
