How we think about strategy

  • June 28, 2012

To make the topic of strategy more personal, Cynthia Montgomery, Timken Professor of Business Administration and immediate past head of the Strategy Unit at Harvard...

What to do when colleagues ignore emails

  • June 28, 2012

Question: How should I handle a co-worker who will not respond to emails?  I often need her input when I have to make a decision. In the past, I would finally just...

7-step approach to giving feedback

  • June 26, 2012

Bosses aren’t the only ones who can provide feedback to employees. Giving negative feedback requires you to counsel and criticize in a way that alerts a co-worker...

Outlook 2010 Quick Steps

  • June 17, 2012

Microsoft hit it out of the park with Quick Steps in Outlook 2010. On the Home tab, in the Quick Steps group, you’ll find several out-of-the-box Quick...

Can FMLA leave cover routine tardiness?

  • June 17, 2012

Q. Some of our employees routinely ask to use FMLA when they are five or 10 minutes late. It’s a scheduling nightmare and hurts morale. Does the FMLA cover...