How to use bullet points effectively

  • May 15, 2012

In business writing, bullet points often replace regular old paragraphs, with good reason: Readers can scan them faster. Stick to these standards for using bullets...

Workplace bullying: When HR is the target

  • May 15, 2012

Ever feel like you’re the unofficial “shock absorber” in your organization, soaking up the complaints and abuse from all corners of the workplace? A...

6 communication gaffes even smart people make

  • May 10, 2012

Here are six common communication mistakes that people—especially professional women—make in the workplace, according to communications consultant and Business...

Robert McNamara’s blind spot

  • May 10, 2012

Nobody argues the fact that Robert McNamara was a genius. The Ford Motor Co. whiz kid who led the Pentagon into the Vietnam War, and the World Bank into unprecedented...

Effective Communication Starts with You

  • May 01, 2012

Effective communication starts with you, the manager, and the tone you set in the workplace. It may require some time and effort to get it right, but you’ll see...