Business etiquette best practices

  • July 17, 2019

In today’s casual society, staff still need to learn proper protocol and business etiquette. Here are some important guidelines to get you started.

Responding to difficult people

  • August 03, 2018

As long as you are in the workplace, you will interact with people who challenge you. An underlying truth to keep in mind is that people are just being themselves, and...

Give yourself another title: Ambassador

  • May 31, 2018

I know assistants already add value every day. And yet in today’s accelerated world, everyone needs to up their game. Thinking of yourself as an ambassador can set you...

Getting to ‘Yes’

  • April 16, 2018

There has to be return on the investment made in an employee. Use the guidelines below to help your executive see the benefit of their support.

Attitude is a choice!

  • March 29, 2018

Did you know attitude can make or break your career, a company, and a family? Did you know that attitude is more important than the past, education, money, failures and...