Public speaking … just for laughs

  • July 03, 2018

Q. People can give me all the tips in the world about how to control my nerves before a speech, but they never seem to take. Want to take a crack at one?

An ethical culture needs demonstration

  • June 05, 2018

Q. Now that I’m in a position of influence, I’m really trying to promote a more ethical workplace. What are the best ways to make my point about the way we intend to...

Get them to the point quicker

  • April 11, 2018

Q. I don’t have time for ramblers who fail to edit themselves. How do I express to someone that the clock is ticking on my attention span?

When they ask, ‘Why did she quit?’

  • March 14, 2018

Q: We had a superstar here who quit because she couldn’t take the C-suite’s bad decision-making anymore. Now since I’m fairly high up the ladder, several people...

When money corrupts trust

  • March 12, 2018

Q. I’m quite well paid and it’s obvious to everyone at my company. But I’m in charge of motivating a lot of very low-paid employees. I’m not sensing their...

When the trust is gone

  • February 16, 2018

Q. I’ve lost trust in one of my employees. He’s acted in ways that make me think he’s unreliable and possibly a liar. But he’s technically very good at his job...

Exhibit humility, not weakness

  • July 21, 2017

Q. My boss told me I’m a weak manager—that I’m too humble, that I defer to others, dither rather than make quick, decisive decisions and I’m too...

Call him the “change everything agent”

  • May 01, 2017

Q. I assigned a person on my team to serve as “change agent.” I told him to review our policies and propose solutions to improve our operation. Now he...

Suffering a boss who doesn’t suffer fools

  • March 30, 2017

Q. I just accepted a midlevel manager job. Yesterday, I met with a senior vice president who I’ll have to work with regularly. He said, “I don’t suffer...

What to do with a chronic latecomer

  • January 31, 2017

Q: I’ve got a perfectly good employee with one annoying habit: He’s chronically late for meetings. I’ve repeatedly asked him why. I get excuses, not...